Biomedical Equipment Support Specialist (Information Systems)

Biomedical Equipment Support Specialist

The duties of the Biomedical Equipment Support Specialist includes but is not limited to:

• Manages and maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software.
• Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance.
• Manages hardware components of virtual servers, physical servers, and medical workstations.
• Facilitates operating system updates, upgrades, and virus protection.
• Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems.
• Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems.
• Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers.
• Coordinates, implements, and manages cybersecurity measures and disaster recovery plans.
• Effectively responds to, investigates, and documents cybersecurity incidents involving medical equipment and clinical systems.
• Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
• Monitors cybersecurity metrics and initiates corrective action to address deficiencies.
• Complies with the facility's medical device protection program. Ensures networked medical equipment and clinical systems are inventoried in the appropriate database.
• Serves as a subject matter expert on assigned committees, projects, and workgroups.
• Manages the lifecycle of medical equipment and clinical systems.
• Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action.
• Performs incoming inspections and planned maintenance on medical equipment and clinical systems.
• Documents all work in the Computerized Maintenance Management System (CMMS).
• Utilizes test equipment in accordance with manufacturer instructions.
• Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status.
• Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems.
• Serves as a Contracting Officer's Representative (COR) and/or purchase card holder.
• Develops documentation to purchase commodities and/or vendor services.
• Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies.
• Complies with applicable standards, policies, procedures, and regulatory requirements.
• Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets.
• Maintains and enhances knowledge in technological advancements through professional development and technical training.

Work Schedule: Full-Time; Monday-Friday, 7:30am - 4:00pm

Telework: ADHOC

Virtual: This is not a virtual position.

Functional Statement #: 000000

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized