Business Operations Manager

About Job

Kickoff is on a mission to increase access to preventative health. We are the first to offer personal training covered by health insurance democratizing access to life-changing coaching while reducing medical costs for our health insurance partners. We combine the best of AI with the best of highly credentialed human coaches to create something greater than the sum of the two parts.

As a key member of our leadership team the Business Operations Manager will play a cross functional role to address the biggest challenges facing the business. The role sits at the intersection of product operations analytics design and strategy. The ideal candidate will have a startup mindset a passion for our mission and intrinsic motivation to bring it about.

We are seeking a highly motivated and experienced individual who can help us scale the first insurance-backed integrated exercise nutrition and wellness coaching platform. If you are energized by massive impact AI that really helps people and a mission that matters join us and help make a difference in peoples lives.

Skills & Qualification

• 5 years of experience in high-output roles such as Business Operations Growth Product or Operations including 2 years at a startup.

• A record of moving core metrics with scrappy experiments.

• Hands-on analytics experience ideally including SQL proficiency comfort with event tracking and A/B testing.

• Ai-native using AI to speed analysis draft documents/specs and automate tasks.

• Product & design sense and experience/exposure.

• Financial modeling experience.

• Owner mentality.

Example Responsibilities

• Optimize our coach onboarding experience to select and educate the best coaches

• Improve client engagement retention referral and revenue-generation via ambitious projects related to product process improvement people management analytics design and strategy.

• Conduct quantitative analysis user research and competitive research to understand underlying user needs and opportunities to delight.

• Design test and iterate on the optimal programming and journey for our clients or coaches.

• Serve as a leadership team member and help to guide Kickoffs strategy.

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Manager