Host

Job Description

Job Description

B e the first high-five. Set the vibe. Make people feel like rockstars.  

• Own first & last impressions: greet with eye contact and a genuine welcome; thank guests on the way out.
• Run the floor flow: manage the waitlist, quote accurate times, rotate sections fairly, and seat with intention.
• Read the room: match energy to the moment, accommodate special needs, and solve small problems before they grow.
• Communicate nonstop: sync with servers, bartenders, expo, and managers so pacing stays smooth.
• Phones & to-go: answer phones, take clear messages, and help with to-go handoffs when needed.
• Keep it tight: keep the lobby spotless, menus ready, high chairs/boosters clean, and bathrooms checked on cadence.
• Champion Headliner Hospitality: help every guest feel seen and taken care of—like a VIP.

• A welcoming presence, quick smile, and confident, clear communication.
  Calm under pressure; you love organizing moving parts.
  Team mindset—happy to jump in where needed.
  Reliability and respect for standards (accessibility, allergy awareness, cleanliness, and safety).
  Alignment with our ROCKIN values: Respectful, Optimistic, Collaborative, Knowledgeable, Impactful, Never Settling.
  
  

• Competitive hourly pay + tip-out (where applicable).
• Shift meals & merch discounts.
• Real training and coaching; growth paths to Server, Bartender, or Shift Lead.
• Fun, high-energy environment with events, beer releases, and seasonal menus.

• Flexible availability (nights/weekends/holidays).
• Able to stand/walk for long periods and lift up to ~30 lbs.
• Comfortable with phones, waitlist apps, and light computer/POS use.
• Follows local age and work eligibility requirements.