IT SUPPORT TECHNICIAN

A Place Where People MatterSEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores. Join us in delivering exceptional coffee experiences worldwide.Primary PurposeWe are dedicated to developing and supporting technologies that enable the business units to deliver cost-effective, secure, and quality services to the company and customers in a fiscally responsible and proactive manner.What You'll DoAdministration of all SEB Professional IT infrastructures including email traffic, remote access and security, WAN & LAN, Telephony System and Cell Phones.Initiate and see through to completion the necessary IT infrastructure projects.Submit IT purchasing and expenses for approval.Provide feedback for continuous improvement of IT infrastructure.Execute IT methods to efficiently meet objectives.Provide support and troubleshooting for all IT-related issues.Ensure that all company assets are maintained responsibly.Work with other IT Team Members to implement internal systems.Document all technical work and enhance existing documentation.What You'll NeedMinimum of 7 years of help desk support and 3 years of IT Systems Administration.Highly organized, excellent communication skills, team player, and close attention to detail, with excellent multitasking skills.Customer-focused with excellent customer service skills.Foundation knowledge of Office 365 plans, service descriptions, and features.Administration and troubleshooting in the following areas: Office 365 architectureServer and Workstation AdministrationActive DirectoryGroup PoliciesPatching with WSUSSCCMSoftware Deploy/InventoryHardware and Inventory ManagementServer and Application Alerting SystemHelpdesk Ticketing SystemKnowledge of ITIL Best Practices (Preferred)PowerShell (Preferred)Salary Range: $65,000 - $75,000Physical RequirementsStanding, walking, and sitting at a desk.Heavy computer and phone use.10% of work is in a Manufacturing Environment with a high noise level, and employees, when working in that area, will be required to wear PPE.The employee must frequently lift and/or move up to 25 lbs. Occasionally lift and/or move up to 50 lbs.OverviewType of employment: Full-time –ExemptLocation: MontebelloWorkplace type: On-sitePay and BenefitsYou will receive a competitive salary that recognizes your expertise and contribution to the team. In addition, we offer a comprehensive benefits package that includes:Comprehensive Medical, Dental, and Vision Coverage with a generous employer contribution401(k) Retirement Plan with company match to help you planCompany-Paid Life Insurance for added peace of mind12 Paid Holidays to recharge and spend time with what matters mostAdditional Voluntary Benefits and Employee Discount ProgramsA Positive, Inclusive Work Culture that genuinely values work-life balanceWe offer a Total Rewards package that includes market-aligned pay and incentives as well as a diverse benefit offering to support our employees' physical, emotional, and financial well-being.In addition, we offer a fun and collaborative work environment where your ideas will be heard, and your contributions will be valued. Don't miss this opportunity to join a dynamic team and take your career to the next level. Apply now!Groupe SEB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact View email address on click.appcast.io SEB invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request by contacting View email address on click.appcast.io