Host - The Pier

Job Description

Job Description

Host

Reports to: General Manager

Job Type: Seasonal, Hourly, Full Time & Part Time

Job Summary:

First impressions count! As the first point of contact here at the iconic Pier Restaurant, our hosts set the stage for a great guest experience. If you are a kind, energetic person who works well in a team setting, this job is for you!

Duties & Responsibilities:

• Demonstrate genuine hospitality for an exceptional dining experience by making every guest feel welcome

• Engage guests in conversation as you seat them

• Provide menus, water service and introduce the server to their guests

• Manage wait lists during volume to set guest expectations

• Speak courteously when answering the telephone

• Communicate effectively with servers, bar, kitchen and management on level of business

• Ensure all guests are sincerely thanked as they leave

• Bus and prep tables for service, clearing dishes and glassware and resetting as needed

• Answer phone calls and make reservations

• Maintain clean and organized entryway, dining room and public areas

• Communicate effectively with servers, bar, kitchen and management on level of business

Qualifications:

• Must be at least 16 years of age

• Must be able to work weekends and holidays

• Must be able to stand for at least 5 hours at a time

• Basic computer skills required

• Excellent customer service and phone skills

Benefits:

Part Time Benefits: Earned Sick Time (based on eligibility) - 401k with match – Dining and Lodging Discounts