Hospitality Administrative Assistant

Hospitality Administrative AssistantCAPTRUST is seeking a part-time Hospitality Administrative Assistant who will provide general support to the Hospitality team and Administrative Professionals team and is responsible for helping create a warm, vibrant, and positive atmosphere for employees, guests, clients, and prospects. This role provides support for catering, meetings, trainings, office hospitality services, and day-to-day headquarters operations. The ideal candidate is someone who enjoys working with people, takes pride in delivering exceptional service, and embodies the CAPTRUST spirit of hospitality. This is a part-time position scheduled for 30 hours per week.ResponsibilitiesResponsibilities include:Assisting in the stocking, rotation, presentation, and overall flow of The Exchange and auxiliary kitchenettesAssisting with light kitchen prep work as neededAssisting with delivery, setup, and breakdown of catering orders for meetings, trainings, and special eventsAssisting with conference room setup and ensuring meeting spaces are clean, organized, and ready for useGreeting and assisting guests, vendors, clients, and visitors in a professional and welcoming mannerAccepting deliveries and verifying accuracyAssisting with inventory management and ordering supplies for hospitality and office operationsAssisting with Concur expense reporting and invoice processing as neededAdhering to food safety and sanitation standards in accordance with health code requirementsProviding administrative support for office hospitality initiatives, employee events, and special projectsAssisting with front desk and administrative team coverage when neededProviding backup support to the mailroomSupporting administrative professionals with headquarters office needs as assignedComplete special projects and additional duties assignedQualificationsMinimum Qualifications:High school diploma or equivalent required; associate's degree preferredPrevious customer service, hospitality, retail, restaurant, office support, or administrative experience preferredExcellent phone etiquette and verbal and written communication skillsProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Experience with Microsoft Teams preferredAbility to learn new systems, processes, and procedures quicklyDesired Qualifications/Skills:Impeccable ability to maintain confidentiality and integrityServe colleagues and clients with the highest professionalism and maintain a strong commitment to providing quality serviceEnergetic, eager to learn, and willing to cooperateSelf-motivated with the ability to work both independently and under direction to create a positive experience for clients, team members, strategic partners, vendors, and guestsBeing a model of hard work, timeliness, positive attitude, support of team, and support of the firm's values and missionAbility to build successful, collaborative, and trusting relationships and get along with diverse personalitiesExceptional organizational skills; ability to multi-task in a dynamic environmentComfort with being a team player and doing whatever is needed, big or smallAbility to handle a high volume of tasks with attention to detail and a high degree of accuracyPossess a high propensity and aptitude for excellent customer serviceAbility to identify and offer solutions for improvementIs an example to others by effectively following all firm standards, practices, and proceduresAbility to stand for long periods and perform light physical tasks when neededAbility to lift and carry items weighing up to 20 poundsDemonstrates flexibility and willingness to assist across hospitality and administrative functions to support the needs of the headquarters officeWHAT can you expect from your career at CAPTRUST?Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.Our Employee Benefits Package shows how much we value our team. Some benefits include:Company discretionary bonus.Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms.Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods.Paid time off (PTO) or Paid Sick Leave (PSL)WHERE will you be working?4208 Six Forks Rd #1700 | Raleigh, NC 27609Due to the nature of the role, this is not a remote or work from home position. #LI-OnsiteHOW do we build a world class organization one brick at a time?We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.Are you the next brick?To get it done the CAPTRUST Way, an individual should exhibit the following characteristics:Ability to build successful, collaborative, and trusting relationshipsInstinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex informationA strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challengesInherent desire to give back to our communities and enrich the lives of those around usAn other-centered mindsetIntegrity through maintaining objectivityEEO/Diversity Statement:At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws.This position will remain open until filled.