Shift Manager

At Chick-fil-A Hamilton & Wesley, we believe a job should do far more than provide a paycheck. It should develop you into the kind of leader who can influence people, build teams, solve problems, and succeed in any career.

Located in Sioux City, Iowa, our restaurant exists to develop exceptional leaders. Whether your dream is to become a Chick-fil-A Owner Operator, lead a Fortune 500 company, start your own business, serve in ministry, or simply become the best version of yourself, we are committed to helping you get there. Unlike many workplaces where leadership opportunities take years to earn, our leaders are entrusted with real responsibility. You'll lead people, make operational decisions, solve complex challenges, coach others, analyze business performance, and help operate one of the busiest restaurants in Siouxland.

Our goal is simple: when you leave Chick-fil-A Hamilton & Wesley, we want you to be more valuable than when you arrived.

That means developing your leadership, communication, financial understanding, emotional intelligence, work ethic, and character so that future employers, colleges, and organizations actively seek you out.

This isn't just another restaurant management position. It's a leadership development opportunity.

Our Corporate Purpose is to glorify God by being faithful stewards of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A.

• At Chick-fil-A Hamilton & Wesley as a Team Leader you will play a critical role in ensuring a smooth and successful operation while having great influence on those around you. You will lead by example, uphold Chick-fil-A’s high standards, and support a positive and productive team environment. Our Leaders are servant-hearted leaders who combine operational knowledge with emotional intelligence, bringing out the best in those around them.

Position Type

• Part Time of Full-time
• Part Time requires being available a minimum of 4 open or close shifts
• Full Time requires being available a minimum of 8 open or close shirts

Why Leaders Choose Chick-fil-A Hamilton & Wesley

We don't simply offer benefits. We invest in people.

Leadership Development

• Structured leadership curriculum designed to develop exceptional leaders

• One on one coaching and mentoring from experienced business leaders

• Progressive leadership pathway from Team Member to Trainer to Team Leader to Director

• Experience leading people, solving problems, and running a multi million dollar business

• Development in communication, public speaking, emotional intelligence, coaching, conflict resolution, hiring, financial stewardship, and business strategy

• Leadership skills that prepare you for success in any career

Career Growth

• Clear advancement opportunities based on performance, not tenure

• Potential path toward becoming a future Chick-fil-A Owner Operator

• Professional references and mentorship for future career opportunities

• Leadership experience that distinguishes your resume from other candidates

Education

• Scholarships for higher education

• Practical leadership experience while completing your education

Financial Benefits

• Competitive pay

• Performance based raises and Restaurant performance monthly bonuses

• FREE meal every shift

• FREE healthcare access for every employee and their household

• Health, Dental, and Vision Insurance

• Life Insurance

• Short Term and Long Term Disability

• 401(k) from DAY ONE with match potential

• Employee discounts and exclusive perks

• Employee Assistance Program (EAP) with FREE mental health counseling, financial guidance, and wellness resources

Culture

• Sundays off

• Positive, encouraging work environment

• Leaders who genuinely care about your growth

• A team committed to excellence, hospitality, integrity, kindness, grit, and servant leadership

Leadership Responsibilities

• Lead and manage daily shift operations, ensuring a smooth and efficient flow in both front and back of house
• Uphold and model Chick-fil-A’s core values of hospitality, integrity, excellence, and care
• Foster a team culture grounded in kindness, respect, and high character
• Execute excellent guest experiences by coaching team members in service, speed, and quality
• Respond to guest concerns or feedback with grace and professionalism, ensuring positive resolutions
• Support and develop team members through coaching, encouragement, and accountability
• Monitor food safety, cleanliness, and organization throughout the restaurant during your shift
• Manage breaks, team placement, and shift flow with strong situational awareness and adaptability in accordance to labor laws and business goals
• Demonstrate ownership mentality, taking initiative and solving problems proactively
• Potentially lead cash management, register counts, and other opening/closing procedures as assigned
• Communicate effectively with leadership and contribute to ongoing improvement initiatives

Qualifications and Requirements

• Proven ability to lead and inspire teams with grit, positivity, and emotional intelligence
• Excellent communication and interpersonal skills
• Strong decision-making, multitasking, and problem-solving abilities
• Detail-oriented with a commitment to operational excellence
• Willingness to work flexible hours, including mornings, evenings, Saturdays, and potential holidays
• Demonstrates high character, integrity, and a strong sense of personal responsibility
• Brings grit and resilience, thriving in both challenges and high-paced environments
• Approaches every shift with a cheerful, positive attitude and a heart for serving others
• Naturally kind and compassionate, creating meaningful connections with guests and team members
• Reliable and consistent in performance, showing up on time and ready to contribute
• Passionate about customer service and committed to exceeding expectations
• Possesses strong interpersonal skills and communicates clearly and respectfully
• Pays close attention to detail, ensuring tasks are completed with excellence
• Confidently multitasks while maintaining composure and focus
• Works effectively both independently and as part of a team
• Physically capable of lifting and carrying 5–30 lbs regularly
• Able to remain on their feet for extended periods of time in a dynamic work environment

Why Join Us

At Chick-fil-A Sioux City, being a Team Leader is about more than just overseeing shifts — it’s about inspiring others, driving excellence, and creating an environment where everyone thrives. As a Team Leader, you’ll be at the forefront of building an exceptional team, shaping the guest experience, and leading with heart. This isn’t just a role — it’s a chance to grow, lead, and make an impact on both the restaurant and your community.

Join the Team at Chick-fil-A Hamilton & Wesley
820 Hamilton Blvd, Sioux City, Iowa
Looking for more than just a job? At Chick-fil-A Hamilton & Wesley, we're building something special — and we’d love for you to be part of it. We’re always looking for passionate, high-character individuals who want to make a difference, serve others, and grow alongside a team that feels like family.
Whether you’re seeking a part-time role or a full-time path to leadership and beyond, there’s a place for you here. As a Team Member, you’ll help create unforgettable guest experiences, foster an uplifting work environment, and contribute to a culture built on excellence, service, and purpose.
We believe work should be meaningful, fun, and rewarding — and we can’t wait to meet team members who feel the same.
➡️ Apply today and discover what makes Chick-fil-A Hamilton & Wesley a great place to work!