Production Control Assistant - Bilingual Japanese

Job Description

Job Description

Production Control Assistant

Come join the TOTO USA Family!

The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation.

TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation.

Perks of the job,

· Excellent benefit package which includes medical, dental, vision, and life insurance.

· Paid vacation, Paid Holiday & 401K, Company match after (1) one year that vests immediately upon participation

· Collaborative, dynamic work environment within a fast-paced awesome company

Job Description

Position Summary: Provides comprehensive administrative and operational support to plant leadership, including the Assistant Manager, Plant Manager, and Director of Operations. This role focuses on facilitating communication between English- and Japanese-speaking stakeholders and coordinating daily administrative tasks. The Production Control Assistant manages production data and inventory processes, supports cross-departmental collaboration through accurate reporting/system integration (SAP), and assists in executing production plans, procurement, and environmental sustainability initiatives. This is an individual contributor role responsible for supporting quality management, safety compliance, and documentation in a manufacturing environment.

Essential Functions:

• Communication & Translation: Provide professional interpretation (simultaneous and consecutive) and written translation between English and Japanese to support business operations and meetings.
• Documentation: Prepare, format, and proofread reports and correspondence; maintain organized filing systems, business records, and vendor compliance documentation.
• Production Support: Assist in developing and managing production plans based on budget analysis and site conditions to meet company targets.
• Data Management: Collect and analyze daily production data; integrate information into SAP to facilitate cross-departmental reporting.
• Procurement Coordination: Coordinate with the purchasing department to monitor material orders, delivery schedules, and inventory levels to ensure production continuity.
• Sustainability & Compliance: Collect and track energy and waste data to support environmental initiatives; assist in maintaining ISO-based QMC standards, SOPs, and calibration records.
• Operational Excellence: Support safety, 5S, Kaizen, and Continuous Improvement (CR) efforts through individual participation in audits, plant patrols, and resource management.
• Project Support: Assist in managing budgets for capital projects and equipment upgrades by monitoring costs and project progress.
• Event Coordination: Support the planning and execution of plant tours and employee engagement events through task-based assistance and on-site coordination.

Supervisory Responsibilities:

• None

Required Skills/Abilities:

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong written communication skills with high attention to detail.
• Solid mathematical and analytical skills for data reconciliation and reporting.
• Able to work independently and manage multiple tasks in a fast-paced environment.
• Ability to follow instructions and communicate effectively with internal stakeholders.

Education and Experience:

• High school diploma or GED required; Associate’s degree in Business Administration or related field preferred.
• Minimum of 3 years of administrative, clerical, or operational support experience, preferably in a manufacturing or production planning environment.

Work Environment & Physical Requirements:

• Environment: Works in both an office setting and a manufacturing facility; no travel required.
• Physical: Prolonged periods of computer use; ability to move between office and manufacturing areas; occasional lifting/moving of items up to 15–25 pounds.
• Safety: Must adhere to all safety protocols and wear required personal protective equipment (PPE) while in the manufacturing area.

Regardless of position or title, all TOTO employees are expected to provide the highest level of customer service and kindness for the organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug-free workplace.

Monday - Friday
7:00am - 4:00pm (Inc. 1 hour lunch break)