Model Cocktail Server Zero Bond at Wynn Las Vegas

Job Description

The Marketing Model Cocktail Server is responsible for serving guests and assisting the Food Server, Bus Person, Bar, and Kitchen teams while providing prompt tableside service and genuine hospitality to everyone. All duties are performed in accordance with departmental and property policies, practices, and procedures.

Key Responsibilities:

• Greet members & guest in a positive, friendly manner and acknowledge all celebrations, anniversaries, birthdays, and other special notes listed in the reservation details or CRM.
• Display mastery of all spirit brands, cocktail menu structure, ingredients, presentation methods, classic and specialty cocktails, wines by the glass, designated glassware, terminology, garnishes, non-alcoholic beverages, specifications, and allergy information.
• Demonstrate working knowledge of wine and champagne characteristics and descriptions.
• Consistently follow the standardized sequence of service procedures.
• Take food and beverage orders and execute wine/beverage service.
• Build and maintain relationships with members.
• Perform table maintenance and check on guests throughout service.
• Complete opening and closing side work.
• Maintain health code standards and table cleanliness using a silent service approach.
• Handle member & guest checks and financial transactions accurately.
• Bid farewell to members & guests using their name when known and encourage return visits.
• Maintain professionalism and anticipate guest needs with urgency.
• Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections available.
• Know designated glassware and garnishes for each drink.
• Complete opening duties including folding napkins, stocking supplies, inspecting cleanliness, and rectifying deficiencies.
• Input orders into POS system quickly and accurately.
• Ensure guests receive an elevated experience in both lounge and dining areas.
• Adapt to different guest types, whether dining or enjoying cocktails.

Qualifications:
Qualifications

• Highly motivated and energetic personality.
• Minimum 2 years of experience as a food server/lounge server/cocktail server in a fine-dining or lounge setting.
• Ability to work varied shifts, including weekends and holidays.
• Fluent in English, both written and verbal, with professional communication skills.
• Strong knowledge of wine, beverages, food, and advanced service techniques including upselling.
• Ability to work efficiently within a team environment.
• Must be 21 years of age or older.
• Must be able to obtain and maintain all required licenses and work cards.
• Willingness to work in a loud and fast-paced environment.
• Possession of or ability to obtain a valid TAM card and Health card.
• Bottle service experience preferred but not required.
• Consistently deliver exceptional service while maintaining a professional demeanor.
• Maintain a clean and hygienic workstation per Clark County Health Standards.
• Ability to create and maintain an upbeat and relaxed environment.
• Adhere to and enforce company safety policies.
• Maintain a well-groomed appearance, posture, and hygiene as deemed by management.
• Makeup, technique, and style should align with current fashion standards.
• Maintain warm, positive, and friendly dialogue with all guests.
• High school diploma or equivalent.
• Proficient in POS software.
• Work in smoke enviorment

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.