Systems Administrator

Systems Administrator Position Summary We are seeking a skilled System Administrator to join our IT team. The ideal candidate will be responsible for managing and maintaining our On-Prem and Cloud IT infrastructure, ensuring system reliability, security, and performance. This role involves handling level 2 service requests, providing technical support, and collaborating with other IT teams to deliver high-quality solutions. Key Responsibilities Respond to and resolve level 2 incidents and requests in a timely manner. Administer and maintain VMware virtualization environments, including ESXi hosts and vCenter. Administer and maintain Azure subscriptions, resources, and objects. Manage Windows servers, including installation, configuration, patching, and troubleshooting. Monitor system performance and proactively address potential issues. Maintain backup and disaster recovery solutions. Ensure compliance with security policies and best practices. Maintain network, storage, and business applications. Document processes, configurations, and troubleshooting steps. Drive and adopt an automation-first mindset to optimize mundane repetitive tasks. Required Qualifications 5+ years of experience in system administration or a similar role. Strong knowledge of VMware virtualization technologies. Strong knowledge and hands‑on experience with Microsoft Azure concepts and objects. Proficiency in Windows Server. Proficiency with Cisco Meraki and other Cisco switches and appliances. Experience with Active Directory, DNS, DHCP, and Group Policy. Experience managing Microsoft Entra ID (Azure Active Directory) for identity and access management. Familiarity with infrastructure and cloud automation tools like Ansible. Familiarity with ITIL processes for incident and request management. Strong troubleshooting and problem‑solving skills. Excellent communication and documentation abilities. Preferred Qualifications Experience with scripting (PowerShell, Bash) for automation. Knowledge of backup solutions and disaster recovery planning. Familiarity with Dynamics 365 (D365) is a plus. Familiarity with FreshWorks ITSM platform is a plus. Experience with cloud platforms beyond Azure (AWS, GCP) is a plus. Relevant certifications (e.g., VMware VCP, Microsoft MCSA, Azure Administrator Associate, CompTIA Server+). Department: IT #J-18808-Ljbffr Cloud Know How