Service Desk Supervisor - ITIL‑Driven Tech Leader
Peraton
Peraton in San Antonio, TX is seeking a Service Desk Supervisor to lead a desktop support team and ensure high-quality IT service delivery. The role focuses on staffing, performance metrics, incident resolution, and adherence to ITIL processes within a fast-paced government contracting environment. You will coordinate with third-party support, manage escalations, and align operations with contract objectives while maintaining strong customer service and professional communication with #J-18808-Ljbffr Peraton
Vacancy posted 5 days ago
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