Resident Manager - Luxury Real Estate | Live On-Site in Brooklyn

Who we're looking for: We're seeking highly motivated and engaged employees to build the best teams possible. We have an exciting opportunity for a Resident Manager at Bushburg Properties. If you enjoy working in a collaborative and supportive environment while being challenged in your role, we welcome your application! Essential duties and responsibilities: Supervise union building staff, including assigning work, coaching, developing staff, hiring, and disciplinary actions. Diagnose and repair issues in HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware, masonry, painting, water features, and waste management systems. Coordinate repairs, maintenance schedules, and unit turnovers with property management and maintenance team members. Ensure timely management and closure of work orders. Oversee all aspects of new development, including project management, leasing operations, and vendor onboarding for a 1,000-unit residential and commercial building. Manage the lease-up process and vendor onboarding efficiently. Conduct regular safety inspections, identify hazards, and ensure compliance with safety regulations. Report concerns to the Property Manager. Inspect mechanical systems daily and address safety issues promptly. Provide excellent customer service to residents, addressing maintenance needs with friendliness and responsiveness. Assist in preparing staff work schedules, preventive maintenance plans, and maintain inventory of supplies and tools. Perform routine preventative maintenance activities in collaboration with supervisors. Maintain workplace safety policies and standards. Conduct move-out inspections and property inspections using inspection software, addressing safety issues immediately. Collaborate with the Property Manager on reports such as incident reports and management reports. Work with construction and development departments. This is a live-in position, including a 2-bedroom apartment accommodation. Qualifications, skills, and abilities: 3-5 years of superintendent experience in a rental building. Knowledge of city, state, and federal programs and regulations (not critical). Experience with repairs, maintenance, and mechanical systems. Effective communication skills with management, residents, vendors, and departments. Proficiency with email, Word, and Excel. Ability to create and analyze budgets and management reports (helpful). Excellent organizational skills. Strong leadership and proactive problem-solving skills. Customer service orientation with the ability to remain calm under stress. Ability to respond quickly to emergencies such as gas, fire, and floods. Hands-on property maintenance skills; landscaping experience is a plus. Experience with management and facilities software like BuildingLink, ManageCo, Rent Manager, Yardi. Ability to work closely with Property Manager and Facilities team. Submit daily reports to upper management. Standpipe, sprinkler, and FACP licenses are a plus. Bilingual skills and rental building experience are advantageous. #J-18808-Ljbffr Bushburg Properties Inc