Store Manager Trainee

Job Description

Our Store Manager Trainees learn to successfully operate and lead within the Harbor Freight Tools environment. In partnership with Field Leadership, they manage teams to maximize the financial output, improve productivity and overall performance of various stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Manager Trainees solve complex problems using good judgment and business acumen. They are expected to embrace our Mission Statement and Success Drivers for the Store Manager position and model Harbor Freight's Core Principles.

The anticipated salary range for this position is $70,000 - $88,320 depending on location, knowledge, skills, education and experience. This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company's 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Responsibilities:
Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedures
• Ensure compliance to company policies and procedures
• A subject matter expert in all operational processes

Talent Optimization

• Acquire high quality talent
• Training and development
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a helpful environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store
• Ensure a consistent and appropriate level of safety, both in staff behavior and in facility maintenance

Success Drivers:
Drive for Results

• Uses data to set priorities and translates goals into action plans
• Consistently pushes self and others for results
• Manages internal and external communications

Building High Performance Teams

• Acquires and retains the right talent
• Trains, coaches and provides feedback
• Develops team for growth

Problem Solving

• Is solution oriented, sees problems as opportunities
• Looks beyond the obvious and doesn't stop at the first answers
• Keeps the goal in mind and is not easily deterred

Managing and Measuring Work

• Clearly assigns responsibility for tasks and decisions
• Sets clear and measurable objectives
• Monitors process, progress and results and provides effective feedback

Managerial Courage

• Does not hold back what needs to be said and is not afraid to take action
• Provides on-time, direct, complete, and actionable positive and corrective feedback to others

Customer Focus

• Acts with internal and external customers in mind
• Understands and teaches how operational execution directly affects the customer experience
• Establishes and maintains relationships with customers and associates through respectful and effective communication
• #CA-Rap

Requirements

Experience:

• Minimum of two years of retail management experience

Education:

• Bachelor's/Associates Degree preferred or High School graduate/Equivalent

Physical Requirements:

• Ability to intermittently lift, push and/or pull up to 50 pounds.
• Requires standing and moving for an entire shift.
• Ability to lift, bend, kneel, climb, crawl and/or twist.
• Ability to safely climb up and down a ladder.
• Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.
• Ability to communicate with customers and associates in person and via email and telephone.

Availability:

• Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business.
• Regular attendance is an essential function of the job. Some travel required.

Harbor Freight is an equal employment opportunity employer and provides reasonable accommodations to qualified individuals in accordance with applicable law.

About Harbor Freight Tools

We're a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.