Local to NY - Document Processing & Customer Operations Associate (1015)

Join Our Team as a Fulfillment Associate – Kickstart Your Career in a Dynamic, Fast-Paced Environment! Work Location: New York, NY 10005 Duration: 3+ month contract/contract-to-Hire (possible extension to convert to FT) Hourly Pay Range: $22/hr to $23/hr on W2 Are you detail-oriented, proactive, and eager to make a meaningful impact? We’re seeking a motivated Fulfillment Associate to play a vital role in delivering exceptional service to our clients in NY. This onsite position offers a unique opportunity to develop your skills, work with diverse stakeholders, and grow within a globally respected organization committed to excellence. What You’ll Do: Build strong relationships with internal teams, external vendors, and jurisdictional agencies. Perform searches, manage document retrieval, prepare, execute filings, and recordings at various jurisdictional levels. Assist customers and vendors with order fulfillment and resolve any issues promptly. Explain our service offerings, procedures, and jurisdictional requirements clearly and confidently. Make well-informed decisions to meet client expectations, continually aiming to improve customer satisfaction and operational efficiency. Provide training on products, services, and databases with a consultative approach. Required Skills: Associate’s degree or at least one year of experience in customer service within a fast-paced, multi-functional environment. Familiarity with UCC, mortgage, secured transactions, lending, commercial title/abstracting, or commercial banking is preferred. Proficient in Microsoft Office Suite (Word, Excel, Outlook) with excellent data entry skills. Strong written and verbal communication skills. Ability to multitask, prioritize demands, and solve problems efficiently. Sharp analytical and organizational skills with a keen eye for detail. Nice-to-Have Skills: Experience with legal or financial services documentation. Additional technical or jurisdictional knowledge. Preferred Education and Experience: An associate's degree from an accredited institution. Prior customer service experience in relevant fields or similar roles. Other Requirements: Ability to work overtime as needed. This is a 100% onsite role based in NY, requiring full availability during business hours. If you're ready to take on a rewarding challenge in a thriving environment—where your contributions truly matter— #J-18808-Ljbffr Myticas Consulting Inc.