Digital Authentication Associate

Overview At GOAT Group, the Authentication Operations team educates, trains and supports authenticators in physical and digital operations. The team works with operations and retail leaders to create best‑in‑class authenticators by providing them tools and training to verify each product is accurate and authentic. Responsibilities Review and authenticate sneaker listings before they are available for sale. Remove unsafe listings or listings that do not meet marketplace standards. Ensure listings are accurately described (size, condition, accessories, colorway, release information) and categorized correctly. Identify inconsistencies, manipulated photos, or inaccurate product details during the authentication process. Respond to community and marketing requests for additional item moderation. Review authentication defect reports to understand the nature of inauthentic items that passed and support continuous improvement efforts. Train and develop authentication skills: Stay up to date on sneaker authentication methods, release trends, and evolving counterfeit techniques. Attend training or mentorship sessions with team leads to increase sneaker and authentication knowledge. Host training or mentorship sessions to contribute to team learning and development. Assist in building and improving authentication resources, guides, and hard checkpoints. Contribute to company‑wide initiatives and OKRs: Understand how authentication work affects defect rate and metrics for the sneaker authentication team overall. Recognize how authentication volume impacts SLA and operational metrics for the team overall. Support process improvement initiatives focused on consistency, quality, and efficiency. Other duties as assigned. Sneaker knowledge: Nike Jordan Brand Adidas / Yeezy New Balance

ASICS

Converse Vans Salomon HOKA Designer sneakers and collaborative releases. Qualifications Strong knowledge and interest in sneakers, sneaker culture, and footwear trends. Specific interest in sneaker authentication, release history, and counterfeit detection. Ability to learn/adapt quickly with proven independent problem‑solving skills. Strong attention to detail and consistency in decision‑making. Enthusiastic about Grailed and/or a power user of the Grailed platform. Professional: Impeccable judgment when trusted with sensitive, non‑public data and information. Exhibit Grailed Values: Ownership, Empathetic Approach, Continuous Improvement, Solutions Focus, and Community Driven. Your Performance Will Be Measured On: How accurately and efficiently you can authenticate sneaker listings. Consistency in identifying authentic and inauthentic items. Contribution to team knowledge sharing and process improvement initiatives. Requirements Work eligibility. Background knowledge about sneakers and footwear; you bring expertise to the team. Availability to work weekends and holidays (as scheduled). Availability to work 20–30 hours per week. Availability to attend team meetings and collaborate frequently. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. Hiring Range: $20 – $20 USD #J-18808-Ljbffr Grailed