Loss Prevention Officer

Loss Prevention Officer

The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, two marinas, 31 tennis courts, 15 pickleball courts, eight bocce courts, eight unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.

At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings.

Come join our team on the Island of Much More!

Job Duties & Responsibilities:

• Effectively monitor and protect The Landings Club assets through effective community patrol and access control operations at all golf courses, clubhouses, offices, fitness/aquatics center, parking areas, and storage facilities.
• Maintain proper daily function sheet and incident documentation to ensure accuracy and completeness. Send incident and issues report to aaDirectors email distribution.
• Review daily function sheet at the start of each shift and follow-up on any outstanding issues.
• Tour all golf courses in the evening changing the route sequence daily and confirm players have membership privileges.
• Address any trespassers (golf, walking, jogging, fishing), record names, and inform of club rules.
• Check and lock all comfort stations
• Tour club campuses, observing activity, and address any rules violations, parking infractions, or other violations.
• Respond to security calls from clubhouses as needed or dispatched by TLA.
• Check clubhouses and make sure all doors are secure after hours.
• Notify department Director of any unsecured facilities or any incidents that occur.
• Administer first aid as needed and facilitate additional medical care through use of the First Responders.
• Set a positive example for professional and hospitable member/guest relations, effectively responding to and handling of all member/guest issues and complaints.
• Provide excellent member service to ensure satisfaction beyond expectation.
• All other duties as assigned.

Experience & Qualifications:

• High School diploma or GED equivalent.
• At least one years' experience in a similar, active security position.
• Experience working in hospitality industry, preferred.
• Current Driver's License issued in State of Georgia.
• Knowledge of patrol procedures to include basic emergency response.
• Possesses a valid CPR, AED and Basic 1st Aid certification.
• Flexibility to work nights, weekends, and holidays.
• Moderate computer skills in Microsoft Office.

Skills & Knowledge:

• Effective verbal and written communication skills.
• Strong problem-solving and decision-making skills.
• Ability to manage a diverse workload and prioritize in a fast-paced environment.
• Uses tact and understanding when dealing with a variety of customer service issues, including stressful and highly emotional situations.
• Willingness to provide exceptional service to members and guests.

Physical Requirements

• Stands, bends, walks and kneels for 80% of workday.
• Drives for 20% of workday.
• Able to lift & carry up to 50 pounds.
• Ability to work outdoors, sometimes in inclement weather.