Sales Account Manager

Sales Account Manager Golden Limousine International – Ann Arbor, MI Are you a dynamic, relationship-driven professional with a passion for connecting clients to premium services? Golden Limousine International is seeking a Sales Account Manager to join our high-performing team in Ann Arbor. In this role, you’ll be the face of our brand—cultivating partnerships, driving revenue, and delivering customized solutions that elevate the client experience. Who We Are Founded in 1992 by President & CEO Sean Duval, Golden Limousine International is a trusted leader in luxury ground transportation and executive travel services. We serve a wide range of corporate, academic, and leisure clients with a commitment to discretion, customization, and unparalleled service quality. Our mission is simple: to deliver accessible, memorable, and exceptional experiences—every time. We are built on five core values: Safety – Always our top priority. We proactively go beyond compliance to ensure the well-being of our clients, staff, and community. Excellence – We deliver service with integrity, precision, and pride. Reliability – With a 99.5% success rate, we’re known for consistency and readiness. Value – We build enduring partnerships by tailoring our services to client goals. Efficiency – We never stop improving—collaborating and innovating to provide smarter solutions. About the Role As a Sales Account Manager, you’ll play a critical role in growing our customer base and expanding our footprint in key markets. You’ll drive business development through relationship-building, strategic outreach, and thoughtful engagement. This role is ideal for a self-starter who thrives in a fast-paced environment and is motivated by consultative selling. What You’ll Do Drive revenue by promoting Golden Limousine’s services through a combination of prospecting, referrals, and strategic outreach Manage a territory and meet regularly with both existing clients and new prospects to strengthen relationships and uncover new opportunities Present customized pricing and proposals that align with client needs and company goals Own the full sales lifecycle—from initial outreach to closing, onboarding, and ongoing account management Maintain up-to-date records in our CRM system for all leads, contacts, and communications Act as the main liaison between clients and internal departments (reservations, dispatch, operations) to ensure client satisfaction and seamless service delivery Monitor market trends, competitive activity, and customer feedback to inform strategy and refine messaging Partner with marketing and sales team members to reinforce brand consistency and campaign alignment Prepare regular performance reports, forecasts, and territory insights for management What We’re Looking For 3+ years of B2B sales or account management experience (transportation, hospitality, events, or luxury services a plus) Excellent communication, negotiation, and interpersonal skills Strong organizational skills and a proactive, self-motivated work ethic Experience using CRM tools (HubSpot, Salesforce, or similar) Ability to travel within assigned territory and attend events, client meetings, and trade shows as needed A passion for premium service and a deep understanding of client-centric sales Why Join Us? At Golden Limousine, you’ll be part of a respected brand with decades of proven excellence. We offer a collaborative culture, a strong client base, and room to grow in a business that values both high standards and high integrity.