Direct Support Professional

Job Description

Job Description

Title: Direct Support Professional 

Classification: Non-Exempt 

Status: Full Time, Part Time, or Itinerant 

Department: Program Services 

Reports to: House manager, Assistant Program Manager, or Program Manager 

The Primary Responsibility of the Direct Support Professional is to create and preserve a culture of excellence, compassion and integrity in the delivery of services to our individuals. The DSP is responsible for ensuring comfort, safety, and general supervision of individuals in both the home and in the community as well as home management services. The DSP will ensure compliance to all applicable regulations and requirements and provide opportunities and support for our individuals to build and develop a sense of belonging in the community through active inclusion, and to build interest and develop skills. 

Job responsibilities may include, but are not limited to: 

• Representing the Mission, Vision and Values of AMA Support Services through action and presentation
• Creating a culture of high professional and ethical standard, where dignity, respect, inclusion, integrity and compassion are the standard
• Create a structured and nurturing environment that responds to and meets the needs and preferences of the individual(s) that you serve
• Ensure the health, safety, and personal development of participants while in the home and community
• Provide the encouragement, assistance and support that is needed for all activities of daily living (ADLs), including cleaning, cooking, laundry, and medication administration
• Provide assistance and support for all personal care and hygiene, including bathing, grooming and toileting
• Provide services, supports and supervision to the individuals in accordance with the individuals service plan
• Ensure compliance to all applicable regulations and requirements at all times
• Ensure that Community Participation Services are delivered as prescribed in the participants Individual Support Plan (ISP)
• Develop a positive working relationship with the individuals support team
• Ensure that all service records and company documentation is complete, thorough, accurate and compliant to all applicable regulations and requirements

• Facilitate, assist and support the relationships between individual in service and those who are important to them, both personally and professional, through positive communication, cooperation and collaboration
• Promote safety and respond to any incidents that may occur in line with regulations and requirements
• Create weekly schedules for each participant and oversees implementation to maximize individuals’ time in the community
• Transports and accompanies participants to and from appointments and activities
• Manage individual and company finances, including making and recording transactions in according to policy, procedure and regulation and operating within a budget
• Other duties may be assigned

Values: 

• Positive and enthusiastic attitude
• Integrity and honesty
• Compassionate and Respectful
• Initiative and Work Ethic
• Problem solving, thinking and decision making
• Loyalty

Required Education: 

• High School Diploma (or equivalent) 
• Work experience as a caregiver (professional or personal) preferred

Required Skills and Experience:  

• Valid Driver’s license

• Ability to read, write and communicate effectively with others
• Proficient technology skills: use of smart phone, laptops, web-based database navigation, data entry

Working Conditions:  

• Hours and weekly schedule are dictated by current tasks and program needs which may include filling in for vacant shifts with little notice. Community homes&nbs