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Remote Bilingual Banking CSR (EN/ES)

Unifin, Inc

Austin, TX
  • Remote job

Unifin Inc is a banking-focused BPO company seeking a Customer Service Representative fluent in English and Spanish. You will handle inbound inquiries and complaints in a Financial/Bank Services setting, maintaining a professional, empathetic demeanor and resolving issues to customer satisfaction. The role supports multi-channel communication (email, chat, social) and requires the ability to escalate complex cases to the Operations Supervisor while ensuring accurate information is conveyed to #J-18808-Ljbffr Unifin, Inc

Vacancy posted 2 days ago
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