Staff Assistant

Job TitleDuties include but not limited to:Manage complex administrative operations for the Network Director and Senior HSS, ensuring coordination of priorities, deadlines, and workflow across multiple VISN operational units.Provide technical support in project development, including goals, performance measures, and implementation strategies (e.g., development of goals, performance metrics, resource planning).Serve as a primary coordinator for strategic initiatives, high-visibility tasks, and critical communications requiring executive attention. Develops and manages high-level administrative systems that enable the Network Director and executive team to proactively identify and address emerging regional and national priorities.Designs and maintains complex tracking systems for executive priorities and deadlines; independently informs executive leaders of potential risks, leveraging judgment to recommend corrective actions.Compile, interpret, and brief leadership on workforce analytics, operational trends, and performance indicators.Conducts root cause analysis on complex operational or performance issues, develops and recommends targeted interventions and oversees the implementation of corrective actions.Prepare executive-level correspondence, reports, and briefing materials for VISN leadership, VACO partners, Congressional inquiries, and external oversight bodies.Maintain effective working relationships with a diverse range of internal and external stakeholders, exercise tact, diplomacy, and professionalism, particularly when addressing sensitive, controversial, or politically charged issues.Manage Director-level calendars, action items, follow-ups, and suspense tracking systems- including identification of data needs and system improvements.Coordinate recruitment actions, onboarding processes, or other personnel actions at the Director level where appropriate.Identify emerging issues or controversies, elevate them to leadership promptly, and recommend resolution strategies.Identifies issues before they escalate and brings solutions, not just problems, to the Network Director's attention.Work Schedule: Monday-Friday, 7:30am - 4:00pmTelework: This position may be authorized for ad-hoc telework. Ad-hoc telework eligibility will be discussed during the interview process.Virtual: This is not a virtual position.Position Description/PD#: Staff Assistant/ PD00016VSRelocation/Recruitment Incentives: Not Authorized.Critical Skills Incentive (CSI): Not approved.Permanent Change of Station (PCS): Not Authorized. US Department of Veterans Affairs