Teller

Job Description

Job Description

*Special Notice Concerning Job Posting : Due to reconstruction efforts underway on the I-95 bridge at the Clarendon/Orangeburg County line, the Bank of Clarendon has determined it has a specific staffing need in its Santee banking office. All applicants for the attached position should live in areas where access to the Santee banking office (8850 Old #6 Highway, Santee, SC) does not require crossing Lake Marion by way of I-95. Applicants living in Eutawville, Vance, Santee, Elloree, St. Matthews, or other portions of eastern Orangeburg or Calhoun counties are encouraged to apply. 

Summary :

Under general supervision, the teller provides excellent customer service by accurately processing a broad variety of transactions in a timely manner. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with customers, co-workers, management, and vendors. Use opportunities wisely to promote the bank’s products and services. 

Essential Duties and Responsibilities including but not limited to:

Professional Office Support (80%)

• Welcomes and directs visitors and customers in a friendly and professional manner.
• Handles sensitive and confidential information with discretion and strict adherence to established policies and procedures to maintain bank security.
• Manage risk in every transaction by properly identifying customers to help detect fraudulent transactions to prevent losses.
• Balances and maintains cash drawer to the established limits.
• Processes all transactions including deposits, withdrawals, cash tickets and loan payments. 
• Processes change orders and night drop transactions. 
• Perform specialized tasks such as preparing cashier's checks, issuing and exchanging foreign currency. 
• Responds to customer inquiries, may provide transaction history and or statements. 
• Attempt to resolve issues and problems with customer's accounts. 
• Explain and promote bank products and services to customers.
• Scans work and follows through on end-of-day scanning procedures to ensure work is sent to appropriate area.
• Participates in required training and has the responsibility for following all regulatory requirements including those pertaining to the Bank Secrecy Act (BSA). 
• Monitor, identify and report unusual and suspicious activities to the BSA Officer.

Provide assistance to other departments as needed (15%)

• Provide assistance to other departments as needed.
• May serve as backup to other tellers in different branch locations when necessary.

Perform all other tasks as assigned by management (5%)