Assistant Supervisor, Guest Arrival (Part-Time, Sesame Place)

What you will get to do:As an Assistant Supervisor for Guest Arrival, you’ll help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. Get ready to help us show our best right when guests first show up! You will:Supervise, train, and counsel AmbassadorsPerform the job duties you’re supervising in Guest Arrival areas such as:Parking LotTicketingTurnstilesReservation Check-In AreaTrack labor, including daily scheduling and break managementOversee opening and closing proceduresMaintain a clean and safe environment for all team members, guests, and animalsDevelop team members through training, feedback and coachingEnsure compliance with all relevant regulations and policiesCreate and maintain team rotation gridRespond to guest and team member needsReport project status to Supervisors and ManagersEnsure strict adherence to all cash handling proceduresWhat it takes to succeed:During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidaysDuring the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidaysAt least 18 years oldValid state driver’s licenseAbility to complete CPR/AED training/certificationAbility to be certified on all attractionsOutstanding communication, public speaking, problem solving and interpersonal skillsAbility to remain calm and professional during challenging situationsComputer proficiency with MS OfficeComfortable working outdoors, around water and at heights up to 350 ft.Previous cash handling experience and ability to work multiple selling systemsAbility to train on and use protective gearFlexibility in working varied hoursRelated Bachelor’s degree preferredPrevious leadership experience highly desirableAvailability:This is a part-time roleDuring the peak season, must have 5 days of unrestricted availability, to include the weekendsYou must be able to work varied schedules, including nights, weekends, and holidaysHours my fluctuate based on business need; may be scheduled up to 29 hours weekly.Compensation:17.50 per hour #J-18808-Ljbffr Entertainment Places