Order Entry Clerk

The Order Entry Clerk is responsible for entering, reviewing, updating, and maintaining customer and project orders within company systems. The ideal candidate possesses strong organizational skills, excellent attention to detail, and the ability to work efficiently in a remote environment while supporting multiple departments.

Key Responsibilities

• Accurately enter customer orders, service requests, and project-related information into company databases and management systems.
• Review incoming orders for completeness, accuracy, and compliance with company procedures.
• Verify customer information, pricing details, purchase orders, and service documentation.
• Process order modifications, updates, cancellations, and status changes as needed.
• Coordinate with project management, engineering, procurement, and operations teams to resolve order discrepancies.
• Maintain organized electronic records and supporting documentation.
• Monitor order progress and assist with tracking project deliverables and timelines.
• Generate reports related to order activity, processing metrics, and customer requests.
• Respond to internal inquiries regarding order status and documentation.
• Support continuous improvement initiatives designed to enhance workflow efficiency within a remote work environment.

Qualifications

• High school diploma or equivalent required.
• Previous experience in order entry, administrative support, customer service, or data processing preferred.
• Strong typing, data entry, and computer skills.
• Proficiency with Microsoft Office Suite, Google Workspace, and database systems.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management abilities.
• Ability to prioritize tasks and meet deadlines.
• Effective written and verbal communication skills.
• Ability to work independently and maintain productivity in a remote setting.

Preferred Qualifications

• Experience supporting engineering, construction, manufacturing, utility, or technical service organizations.
• Familiarity with ERP, CRM, or order management systems.
• Experience handling purchase orders, invoices, and project documentation.
• Knowledge of document control and records management processes.

Benefits

• Competitive hourly compensation
• Health, dental, and vision insurance
• 401(k) with company matching
• Paid training programs
• Paid time off and company holidays
• Professional development opportunities
• Employee assistance programs
• Flexible remote work arrangement
• Supportive and collaborative team environment