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Executive Housekeeper

HHM Hotels

Opportunity: Executive Housekeeper Manage housekeeping operations in accordance with established guest service,quality and sustainability standards. Potential Career Path Area Executive Housekeeper - Assistant General Manager - General Manager Essential Job Functions * Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety. * Answer inquiries pertaining to hotel policies and services and resolve guests' complaints and concerns. * Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures. * Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs. * Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner. * Prepare required paperwork pertaining to departmental functions. * Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. * Develop and implement policies and procedures for the operation of the department or the hotel. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed. * Perform other duties as requested by management. Position Requirements * High School diploma or equivalent preferred. * Two years previous housekeeping supervisor experience required. Work Environment and Context * Work schedule varies and may includeworking on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Vacancy posted 1 day ago
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