Consumer and Employee Banking National Sales Leader

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Consumer and Employee Banking National Sales Leader reports to the Head of Small Business Banking and National Sales Executive and is responsible for leading a team that includes Consumer National Sales, Employee Banking and Financial Sales Organization. Responsible for creating, advising, guiding, driving and leading a team of bankers focused on growing and deepening internal and external customer relationships. Works with senior branch banking leadership team and partners to set the vision, strategy and goals around internal and external customer outreach that results in increased business outcomes for the branch banking organization. Identifies current and future trends and opportunities to ensure continuous revenue growth focused on deepening customer relationships through multiple proactive outreach programs. Creates and drives strategies with the collaboration of multiple partners including marketing, operations, branch banking, executive, and product groups to drive a plan to address customer growth.

ESSENTIAL FUNCTIONS

Accountable for the sales delivery and execution of the business segment. Responsible for driving growth and providing comprehensive financial solutions to Consumer Customers and Employees through outbound and inbound calling activities. Leadership to a team of Sales and Operations Managers and is responsible for leading their sales teams to effectively drive growth through proactive outbound calling and meaningful inbound sales conversations with Consumer and Employee Clients by leveraging digital tools to build strong, trusted relationships. Coaching sales and operations managers to achieve assigned sales, revenue, and growth goals. Deliver strategic direction and leadership to sustain profitability and annual growth of the team. Actively collaborates with key stakeholders in branch, small business, wealth, mortgage banking and internal business lines to develop, communicate, and implement sales strategies to exceed business objectives and generate referral opportunities that refer clients to other U.S. Bancorp partners as additional needs are identified. Fosters a team culture that is customer obsessed while overseeing relationship management, business development activities, and related risk. Operates in a call center environment with no in person customer interaction. Requires travel 50-75% of the time working with teams on site at the call center locations in person.

RESPONSIBILITIES

Execute sales strategies for growing revenue to achieve assigned financial targets and team growth goals. Drives sales teams to build a strong pipeline of prospects and clients. Maintain key customer relationships and develop and implement strategies for expanding consumer and employee banking client base and increasing client centrality. Demonstrate strong financial acumen, including knowledge of consumer banking products and solutions. Actively lead individual direct reports to optimal performance through a commitment to strong coaching routines and excellent coaching techniques; provide direct feedback to leaders while holding them accountable to sales team targets and people‑leader goals. Enable and inspire leaders to the highest standards of execution, driving consistency, problem solving and sound decision making while setting a clear team vision. Results focused leadership through driving digital tools and sales through outbound calling and inbound sales activities. Build strong, effective partnerships with colleagues across the enterprise to work together and collaboratively remove roadblocks for success. Develop sales strategies that incorporate client segments, market opportunities, competitive forces and calling activity effectiveness. Identify priorities and ensure sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drive sales teams to build a strong pipeline of prospects and clients.

KEY SKILLS

Strong strategic leadership skills to positively influence change and culture transformation and articulate a clear future vision. Ability and will to work in a team environment with the understanding of how to navigate the organization to overcome obstacles and achieve business goals; highly collaborative. Strong interpersonal and influencing skills to effectively motivate, coach and lead a team of leaders. Results‑oriented with strong decision‑making skills to effectively identify, prioritize and problem solve. Outstanding verbal and written communication skills.

QUALIFICATIONS

Proven business acumen by working with Consumer Clients and Employees to provide solutions and services to fit their financial needs (checking, savings, personal, home equity and mortgage loans, credit cards, wealth referrals, small business, etc.). Proven Sales Leadership in a call center environment preferred. 8+ years of experience in banking/financial services. 5+ years of proven leadership experience building, motivating and coaching a successful team of sales leaders. BA/MBA in finance, accounting or other related field (or equivalent work experience).

PREFERRED QUALIFICATIONS

Previous experience driving a culture of excellence. Proven success leading a multi‑unit, customer‑centered retail organization. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $180,270.00 - 220,330.00. U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. The E‑Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E‑Verify program. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Posting may be closed earlier due to high volume of applicants. #J-18808-Ljbffr Us Bank