Case Manager

Asylum Pride House Case Manager

Asylum Pride House is a Philadelphia Pennsylvania based 501(c)3 organization founded in 2022. Our mission is to support the LGBTQIA+ asylum seeking community with long term housing, initial resources, and case management services. We are looking for an individual who can thrive in a start-up environment and is excited about the work we do in the community serving queer immigrants!

The Case Manager will provide ongoing case management services to LGBTQIA+ asylum seeking individuals in Asylum Pride House’s housing program, to those who may live independently in the Philadelphia area, and occasionally to detained individuals across the country. This full-time position entails supporting recently arrived immigrants as they learn to navigate their new community and prepare to live independently outside of our programs. The Case Manager will also have opportunities to assist with housing placements, coordinate with legal services partners, and grow our network of resources for queer immigrants.

DUTIES

• Provide culturally and linguistically appropriate client-centered, trauma-informed support
• Assist in the reception of new clients to Philadelphia or to our housing space
• Screen and enroll LGBTQIA+ immigrants into our programs
• In collaboration with the client, create a service plan to address needs, remove barriers, and achieve self-sufficiency
• Consistently review service plan to update for identified client needs throughout the program period
• Coordinate with our pro bono legal partners to provide comprehensive legal support to our clients
• Provide employment services including job readiness training, resume writing assistance, interview preparation, and job placement to program participants
• Conduct housing hours where you are regularly accessible to residents
• Provide accompaniment to clients’ appointments
• Conduct outreach to community members, nonprofit organizations, business owners, employers, and landlords to expand our network of partnerships
• Work to connect clients with supportive community networks and systems to remove barriers and ensure self-sufficiency and long-term integration
• Maintain up-to-date documentation in the client's case files to ensure services are clearly documented throughout the client's service period
• Submit programmatic reports as required
• Attend stakeholder meetings and work with community partners to learn about resources for newly arriving immigrant populations
• Ensure that clients are being served in a linguistically and culturally appropriate manner within the community and provide education and advocacy when necessary
• Other duties as assigned

QUALIFICATIONS

• Applicants must have either a bachelor’s degree (preferably in social work, human services, or a related field), or three years of experience providing case management services. Volunteer experience may be considered as part of three years experience
• Fluency in English and either Spanish or French is required
• Proficient in the use of MS Word, MS Excel, and database programs
• Ability to work efficiently in a fast-paced environment, troubleshoot, and follow projects through with attention to detail
• Ability to be flexible and creative in the work environment of a new 501(c)3 organization
• Ability to work as a team member and independently, with a high level of self-motivation
• Exceptional interpersonal skills, including keen listening ability and relationship building
• Must have reliable transportation, a valid driver’s licence, and be able to travel locally
• Must be able to walk up 4 flights of stairs and lift over 40lbs
• Experience working with LGBTQIA+ populations is highly preferred
• Experience working with immigrant populations and limited English speakers is highly preferred
• Experience working with residential housing programs is preferred
• Individuals who are part of the LGBTQIA+ community, recently arrived immigrant community, and/or have experienced housing instability are strongly encouraged to apply

SALARY:

• Range: $44,000-$47,000

SCHEDULE:

• Full time employment: 40 hours per week
• Remote work for 1-2 days per week
• Flexible working hours
• Non-traditional hours: occasional weekends and evenings

BENEFITS :

• Reimbursement of $400 a month for private health insurance with proof of plan (only for coverage of the hired employee, no additional family members)
• $1,000 annual stipend for individuals who chose not to be reimbursed for health insurance
• Generous paid time off including 20 days of vacation, 16 days of sick leave, 11 paid federal holidays
• Organization closure from December 24th-January 1st (not included in 20 day vacation time)

Asylum Pride House is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.