Agency Manager - State Farm Agent Team Member
$70k - $90kCelia Sandoval - State Farm Agent
Job Description
Job Description
Benefits:
- Disability
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
We are seeking a driven, organized, and bilingual Office Manager to lead daily operations at our in person
insurance agency in Roswell, GA. This role oversees a team of 7 employees and ensures the office runs
smoothly, professionally, and with a strong focus on customer service and production goals.
Key Responsibilities
Manage daily office operations and ensure a professional, clientready environment
Lead, coach, and support a team of 7 employees
Conduct daily huddles, weekly meetings, and 1:1 performance checkins
Oversee scheduling, PTO, workload distribution, and accountability
Meet with customers in person to review coverage, explain policies, and present multiline and life
insurance solutions
Support sales, retention, and crossselling initiatives
Handle escalated customer issues with professionalism and clarity
Ensure compliance with agency procedures and carrier guidelines
Maintain accurate documentation and secure handling of sensitive information
Train team members on systems, processes, and insurance best practices
Required Qualifications
Property & Casualty license
Life and Health license
Minimum 23 years of experience in the insurance industry
Experience with multiline insurance (auto, home, renters, umbrella, life, health)
Strong understanding of underwriting, quoting, and carrier processes
Proven experience managing or leading a team
Bilingual: English and Spanish (fluent)
Strong computer skills (CRM/AMS systems, carrier portals, spreadsheets)
Work Environment
Fast paced, collaborative, and goal oriented environment
Ideal Candidate Traits
Driven, proactive, and solutions oriented
Strong leadership and accountability skills
Excellent communicator and relationship builder
Professional, organized, and detail oriented
Confident presenting life insurance and multiline products
Calm under pressure and skilled at resolving conflicts
Committed to team development and agency growth Base salary from $70K- $90K depending on experience plus annual bonus based on results
Vacancy posted 4 days ago
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