Teller - Fulltime

Position Summary Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. Position: Teller Department: Retail Banking Job Status: Full Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager Amount of Travel Required: Some Travel Positions Supervised: N/A Position Summary Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. Essential Functions Adheres to established Westfield Bank customer service standards. Provides information regarding bank products to all potential customers both retail and commercial. Independent performance of all teller transactions and related services. Maintains security of cash drawer. Proves cash drawer at end of day. Meets assigned referral goals through referral of bank products and services to meet customers banking needs. Assists in resolving customer problems as they arise. May assist with balancing the ATM. Assist customers with Safe Deposit. Must complete BSA, AML, and other Regulatory and Continuing Education as assigned. Must adhere to all bank and regulatory policies and procedures specific to position. Position Qualifications Assumes additional responsibilities as requested. Competencies Accountability Customer Relations Decision Making/Judgment Job Knowledge Quality Education/Experience/Skills High School Diploma or GED required. Minimum of 6 months of previous cash handling and customer service experience preferred.

PHYSICAL DEMANDS

Stand: F (Frequently) Walk: F (Frequently) Sit: O (Occasionally) Handling / Fingering: C (Constantly) Reach Outward: F (Frequently) Reach Above Shoulder: O (Occasionally) Climb: O (Occasionally) Crawl: O (Occasionally) Squat or Kneel: F (Frequently) Bend: F (Frequently) Lift/Carry 10 lbs or less: F (Frequently) Lift/Carry 11-20 lbs: F (Frequently) Lift/Carry 21-50 lbs: O (Occasionally) Lift/Carry 51-100 lbs: N (Not Applicable) Lift/Carry Over 100 lbs: N (Not Applicable) Push/Pull 12 lbs or less: O (Occasionally) Push/Pull 13-25 lbs: O (Occasionally) Push/Pull 26-40 lbs: O (Occasionally) Push/Pull 41-100 lbs: O (Occasionally) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) Other Physical Requirements None Benefits medical dental vision insurance health savings and reimbursement accounts paid time off and holidays 401(k) with company match company-funded ESOP life and disability insurance employee assistance programs tuition reimbursement employee banking benefits Westfield Bank is proud to invest in our employees by offering benefits that help support their health, financial security, professional growth, and overall quality of life. Benefits are subject to eligibility requirements and plan provisions and may be changed or discontinued at the Bank's discretion. Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. #J-18808-Ljbffr Westfield Bank