Pharmacy Technician - Outpatient

Pharmacy Technician

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

We invest in you personally and professionally.

Enjoy:

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary:

The technician, under the direct supervision of a licensed pharmacist and in accordance with all state and federal laws, assist with the selection, procurement, storage, preparation, record keeping, and financial reconciliation, and dispensing of all medications dispensed to patients through St. Elizabeth Healthcare Outpatient Pharmacies. Provide guided oversight and coordination of hospice, third-party claims, and offsite facilities, Discharge Medication Delivery Service and/or Specialty Pharmacy. Monitor the inventory and ordering. Assist Lead technician with training new staff. Perform medication histories for necessary services. They must demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description:

• Assist pharmacist in dispensing of medications in a timely and accurate manner. Understand the intricacies of third-party billing and adjudication and assist the pharmacist or patients is resolving issues in this process.
• Monitor and track hospice prescriptions assuring proper documentation, accountability and adherence to procedure and state law.
• Understand unique programs offered; assist with prescription filling and documentation. These include Discharge Medication Delivery Service, Meds to Beds, Social Service prescriptions, Specialty Module and other services such as immunizations.
• Successfully receive, order and dispense offsite business partners' medication requests. Understand the process used for each business (MD Scripts, Packedge, and or Microsoft Excel Labels.)
• Assures stock is in date by overseeing expiration date checking of assigned area as well as clean/organize pharmacy following the 5 "S's". (Sort, Straighten, Shine, Standardize, and Sustain)
• Answer phone in timely and courteous manner while maintaining HIPPA compliance.
• Immediately greet customers in a warm and friendly manner as they enter the pharmacy and assist with their needs.
• Assist with the ordering and delivery process. Understand and be able to complete orders from wholesaler. Including placing order, receiving order, checking in the order, accounting for variance of items ordered and items received, and putting on shelves using "First In, First Out" method and sound accounting principles. Understand the difference between 340b inventory and non-340B inventory.
• Be able to organize refill and Prior Authorization (PA) requests as well as follow up with the appropriate parties to resolve.
• Preceptor to new and less experienced pharmacy technicians, educating them on the flow of the pharmacy and training them to fulfill required duties.
• Perform patient medication history:
• Document the patients prior to admission medications accurately and completely.
• Document resolution of discrepancy in the medical record so that the attending physician can review and reconcile.
• Organize and deliver medications to patients if needed
• Perform other duties as assigned

Education, Credentials, Licenses:

• High School Graduate
• PTCB or NHA certification
• BOP Registration in state where work is being performed per state regulations

Specialized Knowledge:

• Critical thinking and problem solving.
• Customer service skills and reflect the ICARE attitude.
• Understanding of Metric system and Rx calculations
• Medical terminology
• Know brand and generic medication names for the top 100 drugs as well as drug schedule and purpose.
• Inventory management
• Knowledge of CDC vaccine recommendations.
• Knowledge of Medication Therapy Management (MTM) programs and terminology.
• Medicare B billing.

Kind and Length of Experience:

• 6 months of outpatient pharmacy experience at St. Elizabeth, or 2 years of EPIC experience in a related field, or 2 years of lead technician experience in a relevant field, or 4 years of pharmacy experience in a related field.

FLSA Status:

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.