IT Service Desk Analyst I Onsite & Remote Support

ePlus inc. in Houston, TX seeks a Service Desk Analyst I to provide onsite and remote Tier 1/2 support, resolve hardware and software issues, and assist with device imaging and deployment. The role emphasizes customer service and technical troubleshooting in a fast-paced IT environment. Shift is Monday–Friday, 8am–5pm CST, with a rotating weekend 8am–5pm every five weeks and a requirement to reside in or near Houston. Beneficial ITSM familiarity and certifications are noted as plus. #J-18808-Ljbffr ePlus