Agency Coordinator - San Francisco

divh2Agency Coordinator - San Francisco/h2pFull Time 40 hours per week. Must be able to rotate weekends Location: San Ramon, CA (onsite, no remote) Benefits: Health insurance, Dental insurance, Vision insurance, 401(k), Life Insurance, Accident Insurance, Holiday Pay, Paid time off/ph3Position Summary/h3ullipProvide office support to the agency team - Administrator, Director of Patient Care Services, Clinical Managers, other Agency and Field Staff not limited to the following:/p ullipUploading additional patient information/p/lilipProcess Provider orders/p/lilipProcess visit authorization/p/lilipSupply disbursement/p/lilipClinician schedules/p/lilipAgency coordination/p/li/ul/lilipAnswer and coordinate phone calls and messaging./p/lilipEnsure appropriate interdepartmental communications to support essential agency activities./p/lilipEnsures patient referrals are processed timely and per policy./p/lilipEstablishes and maintains positive working relationships with clients and team members./p/lilipSupports the agency in the seamless transition of patients to home care by providing essential documentation and coordinates with multiple service providers./p/lilipEnsures maximum third-party reimbursement through direct oversight of insurance verification and authorization processes./p/lilipProvides feedback to the agency, including identifying opportunities to improve services to meet customer needs./p/lilipMaintains comprehensive working knowledge of CVH Home Health Services contractual relationships and ensures that patients receive services according to contract provisions./p/lilipMaintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by CVH Home Health Services./p/lilipEnsures compliance with State, Federal, and Joint Commission regulations and clients contract requirements./p/lilipOther duties as assigned to support agency projects and initiatives./p/li/ulpMinimum Qualifications/pullipMinimum of 2 yrs. experience in a medical setting in either a patient care or administrative role preferred./p/lilipKnowledge of MS Office, Google Suite, Internet Explorer, and professional telephone protocol./p/lilipBasic knowledge of medical terminology is preferred./p/lilipAble to deliver effective results and meet tight deadlines and targets./p/lilipExcellent customer service and communication/interpersonal skills./p/lilipAbility to work with high precision, paying attention to detail to achieve the high accuracy levels required and timely follow-up and close-out of all matters./p/lilipAbility to communicate orally and in writing to minimize confusion and additional concerns./p/li/ulpTo Apply: Respond with submitting a copy of your resume./ppMore Information: Contact a Corporate Recruiter at View phone number on click.appcast.io and visit our website at We are proud to be an equal opportunity workplace, and an affirmative action employer./p/div