Dispatcher

Transdev in Oakland, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Benefits Competitive compensation package of minimum $24.50 per hour – Maximum $25.56 per hour Vacation: minimum of two (2) weeks Sick days: 9 days Holidays: 11 days Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Key Responsibilities Assist with execution of daily operations plans that align with client specifications and priorities. Provide leadership, training, and oversight for on-site workforce to ensure daily operational goals are met. Maintain a high level of confidentiality in handling sensitive operational and personnel matters. Assist in team briefings and focused discussions, keeping employees informed of updates and expectations. Support the leadership team with managing daily tasks, including mission assignments, meetings, and stakeholder communication. Drive continuous improvement initiatives. Maintain a strong focus on data-driven decision-making to improve processes and service delivery. Perform other duties as required. Qualifications High School Diploma or GED; Technical Degree preferred. 3-5 years' experience dispatching. Excellent verbal, interpersonal and customer service skills. Problem solving and analytical skills. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. Drug-Free Workplace Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. Equal Employment Opportunity Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. #J-18808-Ljbffr