Parts Outside Sales and Customer Care

Outside Sales Representative / Customer Care (OSR/CC)

Richmond Ford Wholesale Parts Department is a national powerhouse in Ford wholesale parts. We are the largest Ford wholesale parts dealer in Virginia and the 16th largest Ford wholesale parts dealer in the United States. Our scale, reputation, and customer-focused approach have made us one of the most successful wholesale parts operations in the country.

We are currently seeking a motivated Outside Sales Representative / Customer Care (OSR/CC) professional to join our team and manage our Western Virginia territory.

Highlights:

• Joining a team ranked 16th Nationally for Ford Wholesale Parts
• 4-Day Work Week
• Voted One of Richmond's Best Places to Work
• Experienced Managers Promoted from Within

Territory Coverage:

• Lynchburg
• Charlottesville
• Louisa
• Culpeper
• Warrenton
• Portions of the Shenandoah Valley
• Parts of West Virginia

Position Overview:

• Develop new wholesale parts accounts
• Grow relationships with existing customers
• Educate customers on Ford programs, incentives, and opportunities
• Deliver exceptional service and support
• Work closely with our parts sales, dispatch, and delivery teams to ensure a best-in-class customer experience
• Training & Travel:
• Two weeks of initial training in Richmond, Virginia
• Ongoing guidance from our Lead Outside Sales Representative
• Occasional travel to other territories for sales blitzes and training

Schedule & Equipment:

• Full-time position
• Four-day work week after training
• Company vehicle and laptop provided

Qualifications:

• Automotive industry experience is a plus
• Sales and/or customer service experience preferred
• Strong communication and relationship-building skills
• Self-motivated and organized

Compensation & Benefits:

• Competitive base salary plus commission
• Health insurance
• 401(k) with company match
• Paid time off and additional benefits

Why Join Richmond Ford Wholesale Parts?

When you join Richmond Ford Wholesale Parts, you become part of one of the largest and most successful Ford wholesale parts operations in the nation. Our team-oriented culture, industry-leading scale, and commitment to customer service create an outstanding opportunity for someone looking to build a rewarding and high-growth career.

Qualifications:

• Self-starter mentality and ambitious spirit preferred
• Phenomenal communication skills with customers and team members
• Professional, well-groomed personal appearance
• Clean driving record and valid driver's license
• Ability to pass background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.