HVAC Supervisor

Position titleHVAC SupervisorDescriptionDesmond Heating & Cooling Solutions LLC is a growing, customer-focused HVAC company serving residential and commercial clients across Delaware and the greater Philadelphia region. We take pride in delivering high-quality service, expert workmanship, and dependable support to our customers. We are seeking an experienced **HVAC Supervisor** to lead our field team, ensure exceptional service delivery, and support our continued growth.**Job Summary**The HVAC Supervisor will oversee daily field operations, support and mentor technicians, ensure high-quality workmanship, and maintain strong customer satisfaction. This role requires leadership skills, technical expertise, and the ability to manage multiple projects and priorities.**Work Schedule*** Monday–Friday* Occasional weekends based on workload or emergencies* Participation in the on-call rotation may be required* Flexibility for peak-season demandsResponsibilities**Key Responsibilities*** Supervise, train, and support HVAC service and install technicians* Conduct quality control checks on completed jobs to ensure compliance with company standards* Provide technical guidance, troubleshooting support, and field coaching* Oversee job scheduling, work assignments, and daily technician dispatch* Review service tickets, quotes, and job details for accuracy* Communicate with customers to resolve concerns and ensure satisfaction* Assist in recruiting, onboarding, and evaluating field technicians* Monitor inventory, tools, and equipment maintenance* Ensure adherence to safety standards, codes, and company policies* Collaborate with office staff to improve workflow and operational efficiency* Report technician performance, KPIs, and field-related issues to managementQualifications* **Minimum 5 years of hands-on HVAC experience** (residential experience is must and commercial is preferred)* Strong knowledge of HVAC diagnostics, repairs, and installations* EPA certification required; NATE certification preferred* Prior supervisory, team lead, or senior technician experience strongly preferred* Excellent communication, leadership, and problem-solving skills* Ability to manage multiple tasks and prioritize responsibilities* Valid driver’s license and clean driving record* Strong customer service focus**Preferred Skills (Not Required)*** Experience with ServiceTitan or similar field service software* Knowledge of Delaware building codes and permitting* Light commercial HVAC experienceJob Benefits* Competitive hourly pay ($45–$55)* Company vehicle and tools (if applicable)* Paid holidays and PTO after 6 months* Ongoing technical and leadership training* Opportunities for growth within the companyJob Location1130 Ogletown Rd., Ste. 3, Newark, DE, 19711, U.S.A. #J-18808-Ljbffr Desmond Heating & Cooling Solutions, LLC