Customer Service Lead

SpartanNash - - Responsibilities: Accurately perform all transactions including cash, checks, debit/credit/EBT, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery, Western Union, Ticket Master, and other media according to policies; Ensure return-to-stock items are handled promptly with emphasis on perishable items; Be knowledgeable of product locations and advertised items; understand store sales programs; Train others to perform department activities and functions and manage selection, scheduling, and supervision to meet productivity levels; Maintain a clean, attractive and well stocked department; follow PPE, safety, food safety, and guest experience guidelines