Operations Analyst, Medical Group Operations

Job Description Operations Analyst, Medical Group Operations (953169) Why UT Southwestern? With over 75 years of excellence in Dallas‑Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned medical and research centre, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas‑Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on‑site childcare, wages, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career. Job Summary This position supports Medical Group Operations through workforce planning support, operational analysis, and coordination of cross‑functional initiatives across clinical departments and the Health System. The role partners with departmental and institutional stakeholders to gather, analyse, and interpret data related to workforce planning, position management, clinical effort, productivity, recruitment, and departmental priorities. The position supports cross‑functional initiatives through data‑informed analysis, process coordination, and ongoing monitoring of departmental needs and performance trends. Responsibilities include maintaining tracking processes, supporting incentive and clinical effort data validation, identifying risks or gaps, and contributing to reporting and decision‑making efforts that align departmental priorities with Medical Group and Health System objectives. Success in this role requires strong analytical, organisational, and problem‑solving skills, as well as the ability to manage multiple priorities and synthesize information from a variety of operational sources within a complex healthcare environment. Benefits PPO medical plan, available day one at no cost for full‑time employee‑only coverage 100% coverage for preventive healthcare – no copay Paid Time Off, available day one Retirement programmes through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programmes Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! Experience and Education Required Education Bachelor's Degree in Business or Healthcare Administration, Information Services or equivalent. Experience 4 years of experience in healthcare operations, or clinical practice management, program coordination, or related roles supporting clinical departments required. Experience working with operational data, reporting tools, or performance tracking processes preferred. Preferred Education Master's Degree Experience Work experience in healthcare. Job Duties Operational Analytics & Workforce Planning Support Analyzes and interprets workforce, position management, and operational data, including clinical effort, recruitment progress, and productivity metrics, to support operational planning and decision‑making. Gathers, synthesises, and evaluates data from departments to support analyses related to staffing, access, growth, and operational performance. Develops reports, summaries, and analyses to support leadership visibility, planning, and executive‑level discussions. Identifies trends, gaps, risks, and inconsistencies and facilitates resolution and follow‑up with departmental stakeholders. Clinical Effort & Incentive Data Support Manages validation of workforce, clinical effort, finance, and productivity data used in reporting and incentive plan processes. Partners with departments to ensure completeness, consistency, and accuracy of submitted data. Evaluates discrepancies in submitted information and coordinates resolution with stakeholders across departments and operational teams. Develops analysis, summaries, and materials for leadership review and operational decision‑making. Process Coordination & Improvement Coordinates cross‑department initiatives and implementation efforts aligned with Medical Group priorities and Health System objectives. Facilitates development, refinement, and standardisation of tracking processes, reporting structures, and data collection methods. Oversees tracking tools, documentation, and reporting resources to ensure consistency, reliability, and visibility across departments. Identifies and facilitates process improvement opportunities in collaboration with departmental and institutional stakeholders. Departmental Engagement & Collaboration Partners with clinical and administrative leaders to understand workforce needs, operational challenges, and reporting requirements. Serves as a liaison between clinical departments and health system departments to facilitate alignment and execution of operational priorities. Facilitates alignment of departmental priorities with Medical Group and Health System initiatives. Builds collaborative relationships with departmental administrators, institutional partners, and leadership across the organisation. Special Projects & Operational Support Coordinates initiatives supporting Medical Group priorities. Develops leadership materials, summaries, and executive‑level updates to support organisational discussions and planning efforts. Performs other duties as assigned. Security and EEO Statement Security This position is security‑sensitive and subject to Texas Education Code 51.215, which authorises UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal‑opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, colour, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Primary Location 5323 Harry Hines Blvd, Dallas, Texas 75390 #J-18808-Ljbffr The University of Texas Southwestern Medical Center