Member Experience Lead - Veterinary Care & Front Desk
Small Door Inc.
Small Door Inc. is a membership-based veterinary care provider focused on human standards, expanding across major Northeast markets after a 2026 merger with Bond Vet. This role sits in our Member Experience team, collaborating with medical staff to ensure smooth front-of-house operations and outstanding client service. You will own scheduling, welcome members, handle billing communications, and help grow the practice through proactive outreach. #J-18808-Ljbffr Small Door Inc.
- Small Door in the United States is seeking a hospitality-forward Member Experience professional to own front-of-house communication, manage scheduling, and support members through all visits with warmth and steadiness. You will collaborate with nurses, doctors, and telehealth...Suggested
- LasikPlus (LCA-Vision Inc.) is expanding in the Boston area and seeks team members to support front desk, administrative, clinical, and sales duties at our Burlington and Waltham vision centers. We offer cross-training, competitive hourly pay, and a benefits package including...SuggestedHourly pay
- ...Door is seeking an experienced Veterinary Medical Director in Massachusetts who will lead a team of 1-5 doctors and uphold... ...company’s hospitality-driven care standards. As the clinical lead... ...care while delivering exceptional member experiences. #J-18808-Ljbffr Small DoorSuggested
$20 - $21 per hour
...Ophthalmologists and Optometrists with a leading provider of laser vision... ...looking for additional team members to join our Boston, MA market... ...We provide cross-training in front desk, administrative, clinical,... ...21/hr to start, depending on experience] Lucrative incentive plans...SuggestedContract work- Melrose Animal Clinic in Melrose, MA is seeking an experienced Front Desk Manager to lead the client care team and oversee daily front office operations in a fast-paced veterinary setting. You will manage scheduling, coordinate with veterinarians and staff, and uphold...Suggested
- Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to guide the team, ensure high-quality care, and deliver exceptional client service. The Shift Lead will assist in scheduling, education about Optimum Wellness Plans, and maintaining Banfield standards....Shift work
$17 - $22 per hour
...bond through better pet care. We offer primary and urgent... ...systems to improve the veterinary team, pet, and client experience. In July 2026, Bond Vet... ...distributed among the team. Team members have earned up to an... ...own path. With industry‑leading NPS scores, our approach...Visa sponsorshipWork visaFlexible hoursShift workWeekend work- Bond Vet is building the next generation of veterinary clinics with a focus on pet care and human-animal bonding. We are seeking a compassionate Care Coordinator to join our team, serving as the first and last touchpoint for clients and pets. You will ensure guests are...
- ...Patient Care Coordinator Ortho Sport and Spine Physicians is a rapidly expanding... ...software Prior medical receptionist experience, preferably in an orthopedic setting is... ...higher degree preferred ~1 year medical front desk experience ~ Customer service background...Work at office
$20 - $25.5 per hour
..., is seeking a Patient Care Coordinator to join our... ...Coordinator that supports the front office and helps keep... ...As an essential member of our office, you will... ...ensure patients receive the experience they deserve. You're a... ...office manager, front desk staff, marketing staff,...Temporary workWork at officeWork from home- Winchester Veterinary Group, a long-standing six-doctor small animal hospital just northwest of Boston, seeks a Medical Director to guide... ...digital radiography, and dental radiographs to support top‑quality care. MA-licensed DVM/VMD is required; expertise in anesthesia, soft...
- Small Door is a membership-based veterinary care provider designed with human standards, delivering high-quality care, 24/7 telemedicine, transparent... ...in stress-free clinics. The Veterinary Medical Director will lead a 1-5 doctor team, mentor clinicians, collaborate with...
- Beth Israel Lahey Health Primary Care in Winchester, MA is hiring for a full-time front desk/clerical position. The role involves patient phone interactions,... ...appointment confirmations to ensure a smooth patient experience. The successful candidate will have at least 1...Full timeDay shift
- Northeast Health Services, a member of Transformations Care Network (TCN), seeks a Patient Care and Site Coordinator (Front Office Medical Receptionist) to be the bright first face... ...a high school diploma, medical office experience with EMR, strong communication, and a willingness...Work at office
- ...starts with purpose. Our team members are passionate about making a... ...of life for all seniors. As a Lead Caregiver, you serve as the shift... ..., consistent resident care while coaching and supporting... ...and decision-making skills Experience in assisted living, memory care...Shift work
$425k
...Inflammatory Bowel Disease Center.* Lead a specialized team of IBD-... ...our staff. We believe every member on our team enriches our diversity... ...education, training, relevant experience, specialty, geography of work... ...bonuses. ## As a health care organization, we have a responsibility...$20 - $23 per hour
The Veterinary Eye Center of Massachusetts seeks to welcome a full time Client Care Coordinator to our talented team in Newton, providing best in class ophthalmic care... ...: Someone with 1 year or more of veterinary experience in a client facing role preferred - Other client...Full timeShift workWeekend work$133.52k - $181.56k
...possess a current MA license. Responsibilities include coordinating care and serving as the primary contact for nursing. The competitive... ...ranges from $133,515.20 to $181,563.20 annually, reflecting experience and qualifications. #J-18808-Ljbffr Beth Israel Lahey HealthFull time- ...daily activities in homecare or memory care settings. You will follow individualized... ...Memory Care, you will create enriching experiences for residents with memory loss and maintain... ...with families and care team members to ensure quality care. #J-18808-Ljbffr...
- Winter Hill Veterinary Clinic in Somerville, MA is seeking a compassionate Practice Manager to lead a busy, team-oriented hospital. You will set the tone for hospital operations... ...to maintain the highest standard of patient care. The role oversees financials, HR, and...
- American Family Care (AFC) seeks an Urgent Care Clinic Manager to lead daily clinic operations, manage a diverse healthcare team, and drive outstanding patient experiences. You will oversee medical assistants, receptionists, and X-ray techs while partnering with providers...
- Bond Vet is seeking a Care Coordinator in Somerville to create a welcoming experience for pets and their families from check-in to check-out. You’ll manage daily... ...with clients, referral partners, and the veterinary team in a fast-paced clinic. This role offers competitive...
$21.01 - $28 per hour
...building something bigger than great eye care, we're creating careers, developing... ...the role At AEG, we believe great patient experiences begin with great teams. As a Patient Care... ...Coordinator you are responsible not only for front desk operations, but also for supporting...Hourly payFull timePart timeWork at office- Petco Vetco Total Care hospitals seek a licensed Doctor of Veterinary Medicine to lead patient care, perform surgeries, and provide expert medical guidance. You will work within a supportive team to ensure high-quality care for pets and client satisfaction. The role emphasizes...
- ...Lahey Clinic unit is seeking a Staff Registered Nurse: Tertiary Care under supervision to provide high-quality patient care across a... ...BLS certification, and at least two years of inpatient nursing experience, with hematology/oncology experience preferred. #J-18808-...
$18.92 - $23.65 per hour
...meaningful work starts with purpose. Our team members are passionate about making a positive... ..., grooming, mobility, and personal care • Follow Individualized Service Plans (ISP... ...• In Memory Care, create enriching experiences for residents with memory loss What We...Full timeShift work$78k - $156k
...spans the spectrum of healthcare, with leading businesses and products in diagnostics,... ...requiredSupporting and instructing other department members as needed on product complaint... ...staff with minimal direction, utilizing experience and knowledge of products and various types...For contractorsShift work- NuPath, Inc. seeks a Full Time Service Worker in Wilmington, MA. The role supports individuals with disabilities in day programs and residential settings, focusing on safety, community participation, and quality of life. A flexible, person-centered approach is essential...Full timeFlexible hours
- ...Lahey Health, Inc. is seeking a full-time Team Lead Medical Assistant at Lahey Hospital and... ...operational challenges to ensure quality patient care. The ideal candidate has at least 3 years of Medical Assistant experience and is proficient with EMR systems. A commitment...Full time
- ...environment. What We Offer: At ForTec, caring for others starts with caring for our... ...programs, and uniforms for field team members. Employee referral bonuses, tenure... ...EMT, Surgical Technologist, or military experience, your background can provide a smooth transition...Temporary workLocal areaFlexible hoursNight shiftAfternoon shiftEarly shift
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