Patient Care Coordinator for Physical Therapy Office

Patient Care Coordinator

We're looking for a bilingual (Spanish/English) Patient Care Coordinator to join our Apopka clinic and play a key role in creating a positive, organized, and supportive experience for every patient. In this medical front desk role, you'll manage scheduling, handle patient communication, and assist with insurance verification and authorizations. You'll be the first point of contact for patients and help guide them confidently through their care. This is a great opportunity for someone with healthcare front desk experience who is dependable, organized, and passionate about helping others feel supported as they get rid of pain and become more active again.

Position Details

• Location: 125 S Park Ave, Apopka, FL
• Schedule: Monday Friday | 9:00 AM 6:00 PM
• Type: Full-time, in-office
• Pay: $16 $18 per hour

Why This Role Matters

Our Patient Care Coordinators are the heart of the clinic experience. You set the tone, build trust, and guide patients from their very first phone call through every visit that follows. Many of our patients are dealing with pain, fear, or uncertainty and your calm, supportive presence helps them feel confident and cared for. That's a big reason why our community has earned 600+ five-star Google reviews. This role plays a huge part in maintaining that trust every single day.

What You'll Do

• Welcome patients with warmth, kindness, and professionalism
• Schedule appointments and manage daily clinic flow
• Verify insurance benefits daily and manage authorizations accurately and efficiently
• Communicate clearly with patients, therapists, and team members
• Handle calls, check-ins, and follow-ups with accuracy and care
• Help create a smooth, positive experience from start to finish

You help people feel supported on their path to wellness and that's incredibly rewarding.

Who We're Looking For

We're seeking someone who is:

• Motivated and dependable
• Punctual and professional
• Loyal and team-oriented
• Friendly, organized, and calm under pressure
• Passionate about helping others and serving the local community
• Experienced in medical front desk operations
• Comfortable with insurance verification and authorizations

Requirements (Please Read Carefully)

• Bilingual (Spanish/English) Required
• At least 1 year of healthcare front desk experience Required
• Experience verifying insurance benefits and/or obtaining authorizations Strongly Preferred
• Must be able to work MondayFriday, 9:00 AM 6:00 PM

Only applicants with healthcare front desk experience and bilingual Spanish will be considered.

Preferred Experience

• Physical therapy, chiropractic, or outpatient clinic setting
• Medical scheduling and high-volume phone handling
• EMR/EHR systems

Why Hohman Rehab?

• Family-owned and patient-first since 2009
• Strong reputation built on trust and results
• 600+ five-star reviews from real patients
• Supportive, team-focused environment
• Work that truly makes a difference in people's lives

Here, you're not just doing a job you're helping your community heal.

Ready to Join Us?

If you're looking for a full-time role that's meaningful, stable, and impactful, we'd love to hear from you. Apply today and be part of something bigger.