Delivery Manager

On-Site Delivery ManagerWe are seeking an experienced and results-driven On-Site Delivery Manager to oversee end-to-end project delivery at client locations. The ideal candidate will act as the primary point of contact for the client, ensuring successful execution of IT projects, maintaining high customer satisfaction, and aligning delivery outcomes with business objectives.Key ResponsibilitiesClient Engagement & Relationship ManagementServe as the primary on-site liaison between the client and offshore/nearshore teams.Build strong stakeholder relationships and ensure high client satisfaction.Conduct regular status meetings and provide transparent reporting on progress, risks, and issues.Identify opportunities for account growth and upselling services.Delivery ManagementOversee end-to-end project execution including planning, execution, monitoring, and closure.Ensure projects are delivered on time, within scope, and within budget.Manage delivery KPIs, SLAs, and quality benchmarks.Proactively manage risks, issues, and escalations.Team Leadership & CoordinationCoordinate with cross-functional teams (development, QA, DevOps, support).Facilitate communication between on-site and offshore teams.Mentor team members and ensure optimal resource utilization.Foster a culture of accountability, collaboration, and continuous improvement.Governance & ComplianceEnsure adherence to organizational processes and industry best practices.Monitor compliance with contractual obligations and regulatory standards.Maintain project documentation and reporting frameworks.Financial & Commercial OversightTrack project budgets, revenue, and margins.Support billing, forecasting, and financial planning activities.Identify cost optimization opportunities.Required QualificationsBachelor's degree in Computer Science, Information Technology, Engineering, or related field.8–15 years of experience in IT services, with at least 3–5 years in a delivery management role.Proven experience managing client-facing IT projects on-site.Strong understanding of SDLC, Agile, and Waterfall methodologies.Excellent communication and stakeholder management skills.Strong problem-solving and decision-making abilities.Preferred QualificationsPMP, PRINCE2, or Agile/Scrum certification.Experience managing global delivery models (Onsite–Offshore).O&G Domain expertise will have added advantage.Key CompetenciesLeadership & Team ManagementClient-Centric MindsetStrategic ThinkingRisk & Issue ManagementNegotiation & Conflict ResolutionFinancial AcumenSuccess MetricsClient satisfaction scoresOn-time & on-budget deliverySLA adherenceRevenue growth within the accountTeam engagement & retentionLocation: Houston, TXJob Function: TECHNOLOGYRole: Delivery ManagerSalary Range: $100,000-$160,000 a year