Business Analyst

About the Opportunity Join a forward-thinking organization that is investing heavily in the modernization of its core business platform. This is an opportunity to work alongside product leaders, business stakeholders, and software delivery teams to ensure technology solutions effectively support operational success. You’ll serve as a trusted advisor throughout the development lifecycle, helping shape solutions that align with real-world business needs while driving quality, usability, and adoption. What You’ll Do Business Expertise & Operational Guidance Help ensure new technology solutions reflect how dealerships and operational teams actually work. Provide subject matter expertise across dealership processes and workflows Translate operational needs into clear business outcomes Identify opportunities to improve efficiency, usability, and business value Evaluate solutions through the lens of end-user adoption and operational impact Product & Requirements Validation Act as a critical business partner throughout planning and delivery efforts. Review and refine business requirements, workflows, and feature definitions Challenge assumptions and uncover gaps before development begins Support prioritization and decision-making in complex or evolving situations Ensure business needs are accurately represented throughout the product lifecycle Stakeholder Collaboration Build alignment across diverse teams and perspectives. Facilitate discovery sessions, workshops, and feedback discussions Partner with product, business, and technical stakeholders to drive consensus Communicate risks, dependencies, and recommendations effectively Influence key decisions through expertise and relationship-building Solution Review & Quality Assurance Help maintain a high standard of delivery from concept through implementation. Assess proposed process changes, workflows, and user experiences Review design concepts and functional solutions Support acceptance validation and business sign-off activities Contribute to successful product releases and continuous improvement efforts What You Bring Background working within automotive, powersports, or similar dealership environments Typically 5+ years of experience with Dealer Management Systems (DMS) and related business operations Strong understanding of core dealership functions such as sales, service, inventory, parts, customer management, financial operations, and reporting Experience analyzing business processes and documenting or validating requirements Ability to uncover operational risks, identify gaps, and recommend practical solutions Experience collaborating with cross-functional teams in Agile or iterative delivery environments Familiarity with modern product development concepts such as user stories, feature planning, and acceptance criteria Strong communication, facilitation, and stakeholder management skills Comfort working independently and influencing outcomes without formal authority Proficiency with common business and collaboration tools Success in This Role You’ll thrive if you enjoy asking the right questions, improving business processes, and ensuring technology solutions solve real operational challenges. Success comes from balancing strategic thinking with hands‑on business analysis and building trusted relationships across both business and technical teams. Nice to Have Powersports dealership experience Experience within marine, RV, agriculture, construction, or equipment dealerships Exposure to software modernization or digital transformation programs Familiarity with SaaS platforms or cloud‑based business applications Experience working with external or distributed development teams Understanding of system integrations, APIs, and data migration activities Knowledge of database concepts and business data structures Interest in emerging technologies, including AI‑assisted productivity tools Additional Information Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. #J-18808-Ljbffr Beacon Hill