Care Specialist Systems of Care

Job Summary

The Care Specialist will be assigned to a specialty focus area such as Early Childhood Mental Health, Trauma, Teen Pregnancy, Transitional Youth, and Substance Abuse. The Care Specialist will serve as a Case Manager and Wraparound facilitator for families that are receiving Sewa Uusim services. The incumbent will provide case management for Yoeme youth and their families. Duties include conducting intakes and assessments, treatment and care planning; the creation and implementation of a comprehensive model, which explores the strengths and needs of the child/family and utilizes natural supports and tribal services to build a child-focused, family-driven plan to help the child to achieve balance and wellness in their life.

Principle Duties and Responsibilities

1. Perform intake and act as the first contact in the wraparound team to develop a comprehensive initial and clinical assessment on zero to 24-year-old clients; assist with diagnosis and make recommendations for treatment and care plan.
2. Assist in performing case management activities, such as assessing patient eligibility for programs, consulting with other wraparound team members to coordinate care for patients, and participating in staff meetings to determine the best treatment for patients.
3. Transport clients to and from program and therapeutic educational events.
4. Implement training and workshops in life skills; this includes, but is not limited to Casey Ansell Life Skills Assessment and Training and White Bison Programs.
5. Compile report data needed for programs and write reports for court-ordered therapy, treatment progress or other staff members.
6. Document youth and wraparound progression, specifically member records, service delivery forms, and evaluation forms as necessary.
7. Work a flexible schedule to include evenings and weekends to accommodate the needs of youth and family, this can include community events and training.
8. Attend training to maintain current BHT Certification.
9. Perform other duties of a similar nature or level as requested by supervisor or director.

Required Knowledge, Skills, and Abilities

Knowledge of:

• Applicable theories and principles related to youth and family behavioral health treatment, using a wraparound service model.
• Applicable federal, state, and local laws, rules, and regulations.
• Behavioral Health policies and procedures.
• Report writing methods.
• English language, grammar, and punctuation.
• Outreach strategies.
• Community and tribal resources.
• Behavioral Health Life Skills training models.
• HIPAA and confidentiality requirements in a Behavioral Health setting.
• Yaqui culture, customs, resources, and traditions and/or a willingness to learn.

Skills and Abilities:

• Effective listening.
• Clear and effective written and verbal communication.
• Motivate others by providing positive encouragement.
• Group planning and facilitation.
• Provide support to families in the program.
• Learn a wraparound service philosophy.
• Work on a multi-disciplinary team of providers at all levels of training and experience.
• Coordinate and manage a family support program with other service providers.
• Interpret and apply applicable laws, rules, and regulations.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Respond to and resolve conflict.
• Compile and report data.
• Operate a variety of office equipment, including a computer and related software applications.
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.

Education, Certifications and Experience Required

Required: Associate's Degree in Social Work, Psychology or a related field, plus two (2) years of Social Work, Case Management or Behavioral Health experience with young/child population; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Preferred: Meet State of Arizona requirements as a Behavioral Health Technician (BHT) with an Associate's Degree in Social Work or Psychology, plus two (2) years of Social Work, Case Management, or Behavioral Health experience. AND

• Bilingual English/Spanish preferred.
• Relaxation and Wellness Intervention is preferred.
• Life Skill training experience is preferred.

Special Requirements:

• Proficient in Word and Outlook.
• Must be able to obtain CPR and First Aid Certification within three (3) months of hire.
• This position will require the incumbent to work non-traditional hours, nights, and weekends.
• Must possess and maintain a valid Arizona Driver's License.
• Must have a current Level 1 Arizona Clearance Card or be able to obtain the Level 1 Arizona Clearance Card within ninety (90) days of hire. Failure to maintain a current Level 1 Clearance Card will result in termination.