10986231 / Developer

Developer

1.Leverage domain expertise to design workflows that align with the customer journey for value-driven, long-term success. 2.Develop user stories, acceptance criteria, testing strategies, and knowledge transfer documents to ensure consistency and support delivery excellence. 3.Share insights with product teams for continuous improvement, and lead best practices. 4.Resolve escalations from junior ES team members, demonstrating leadership and readiness to be the functional lead on engagements. 5.Coach and manage Associate Business Process Consultants. 6.Apply ServiceNow knowledge and insert workflow domain expertise in customer engagements to achieve optimum workflows. 7.Design efficient workflows based on ServiceNow insert workflow product capabilities and leading practices, ensuring that the proposed solutions meet the customers expectations. 8.Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them. 9.Maintain skills certifications up to date for their specific workflows.Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. 5 years experience as part of a professional services organization or equivalent educationexperience. Ability to travel up to 50. Creativity with comfort running projects independently. Experience driving complex issues through analysis and resolution. Experience working collaboratively. ServiceNow certifications in aligned workflow. Applies AI tools to streamline workflows, generate insights, and support strategic initiatives under guidance.Understands core AI concepts, ethical considerations, and platform capabilities, and can explain their application in customer contexts with support.

ServiceNow

6-8

1.Leverage domain expertise to design workflows that align with the customer journey for value-driven, long-term success. 2.Develop user stories, acceptance criteria, testing strategies, and knowledge transfer documents to ensure consistency and support delivery excellence. 3.Share insights with product teams for continuous improvement, and lead best practices. 4.Resolve escalations from junior ES team members, demonstrating leadership and readiness to be the functional lead on engagements. 5.Coach and manage Associate Business Process Consultants. 6.Apply ServiceNow knowledge and insert workflow domain expertise in customer engagements to achieve optimum workflows. 7.Design efficient workflows based on ServiceNow insert workflow product capabilities and leading practices, ensuring that the proposed solutions meet the customers expectations. 8.Draft user stories and train customers to create their own user stories, acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them. 9.Maintain skills certifications up to date for their specific workflows.Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. 5 years experience as part of a professional services organization or equivalent educationexperience. Ability to travel up to 50. Creativity with comfort running projects independently. Experience driving complex issues through analysis and resolution. Experience working collaboratively. ServiceNow certifications in aligned workflow. Applies AI tools to streamline workflows, generate insights, and support strategic initiatives under guidance.Understands core AI concepts, ethical considerations, and platform capabilities, and can explain their application in customer contexts with support.

Not Available

Sweden

TSWN - Stockholm
Sweden
Sweden

Nov-15-2026

6

Open