Business Analyst

Crown Equipment Corporation is a leading innovator in world‑class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Posting External Primary Responsibilities Work closely with Process Owners to transform business requirements into technical requirements. Work closely with Programmers to ensure an understanding of business requirements and practices. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high‑level information into details, abstract low‑level information, and distinguish business requests from the underlying true needs. Using appropriate tools, track project timelines, budget expenses and milestones against the established project plan. Identify, manage and communicate changes to project definitions. Notify Management of projects off track or in jeopardy of failure. Proactively communicate and collaborate with customers to analyze information needs and functional requirements. Provide Management with status reports and project updates as needed or desired. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion. Responsible for testing new software products/updates prior to Customer QA (use case testing, regression testing, stress testing, etc.), and consulting with development team to improve usability and recommend program improvements or corrections to development staff. Deliver documentation as needed and/or defined by documentation standards (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs, etc.). Perform other related duties as assigned by Management. Key liaison between GBST and Crown business teams and Product Owners. Qualifications High school diploma or equivalent is required, along with at least 8 years related experience. Familiarity with web development and the use of JIRA required. Salary/level will commensurate with experience. Remote Work: Crown offers hybrid remote work for this position. A reasonable driving commute to the New Bremen and Troy, OH locations is necessary as some onsite work is required. Relocation assistance is available. Work Authorization Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. Compensation and Benefits Crown offers an excellent wage and benefits package for full‑time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities #J-18808-Ljbffr