Shift Leader

Shift Leader

Shift Leader Chick-fil-A

Location: Chick-fil-A | Montgomery Plaza, Texas

Job Type: Full-Time / Part-Time

Compensation: Competitive Pay + Leadership Growth Opportunities

Lead With Purpose. Serve With Excellence.

At Chick-fil-A, our leaders set the tone. We're seeking driven, dependable Shift Leaders who not only understand the importance of smooth operations, but also lead with integrity, professionalism, and a positive attitude even in the busiest moments.

As a Shift Leader, you'll play a critical role in supporting our team, upholding our high standards, and ensuring every guest receives a remarkable experience. If you're a natural encourager who leads by example and can confidently guide a team through a successful shift, this is the role for you.

Why This Role Matters

Your leadership directly influences:

Team Culture: Your attitude affects morale, energy, and how your team shows up

Guest Experience: You help ensure fast, accurate, and friendly service at all times

Operational Excellence: You maintain flow, productivity, and food safety standards

Professional Development: You mentor others while continuing to grow yourself

We believe how you lead is just as important as what you do that's why professionalism, emotional intelligence, and a heart for service are essential in this role.

Key Responsibilities

Lead and supervise Front and/or Back of House team members during shifts

Ensure smooth shift transitions and consistent execution of restaurant standards

Maintain a calm, solution-focused mindset in high-pressure situations

Communicate effectively with team members, leadership, and guests

Provide real-time coaching, feedback, and encouragement to team members

Monitor cleanliness, food safety, and speed of service

Handle guest concerns professionally and promptly

Serve as a role model by upholding Chick-fil-A values and creating a positive work environment

You're a Great Fit If You

Lead with humility, confidence, and a servant's heart

Take initiative and follow through with excellence

Bring a consistently positive attitude, even on tough days

Stay composed, professional, and emotionally intelligent under pressure

Are committed to helping others grow

Thrive in fast-paced environments

Communicate clearly and respectfully with all team members and guests

Understand how to balance people and performance

Qualifications

Must be at least 18 years old

Previous leadership or supervisory experience preferred

Able to work a flexible schedule including early mornings, evenings, and Saturdays

Able to lift 1065 lbs and stand for extended periods

Authorized to work in the U.S.

Strong understanding of restaurant operations a plus

Perks & Benefits

Competitive Pay Based on Experience

Sundays Off

Flexible Scheduling

Free Meals During Shifts

Leadership Training and Development

Employee Assistance Program (EAP)

Opportunities for Promotion (including Director Roles)

Tuition Assistance & Scholarships

A team that values your voice, your attitude, and your leadership

Apply Today!

If you're ready to step into a leadership role where attitude, character, and service matter, we'd love to meet you.

Grow your career with Chick-fil-A and help lead a team that's passionate about people, purpose, and excellence.