Shift Leader
Chick-fil-A
Shift Leader
Shift Leader Chick-fil-A
Location: Chick-fil-A | Montgomery Plaza, Texas
Job Type: Full-Time / Part-Time
Compensation: Competitive Pay + Leadership Growth Opportunities
Lead With Purpose. Serve With Excellence.
At Chick-fil-A, our leaders set the tone. We're seeking driven, dependable Shift Leaders who not only understand the importance of smooth operations, but also lead with integrity, professionalism, and a positive attitude even in the busiest moments.
As a Shift Leader, you'll play a critical role in supporting our team, upholding our high standards, and ensuring every guest receives a remarkable experience. If you're a natural encourager who leads by example and can confidently guide a team through a successful shift, this is the role for you.
Why This Role Matters
Your leadership directly influences:
Team Culture: Your attitude affects morale, energy, and how your team shows up
Guest Experience: You help ensure fast, accurate, and friendly service at all times
Operational Excellence: You maintain flow, productivity, and food safety standards
Professional Development: You mentor others while continuing to grow yourself
We believe how you lead is just as important as what you do that's why professionalism, emotional intelligence, and a heart for service are essential in this role.
Key Responsibilities
Lead and supervise Front and/or Back of House team members during shifts
Ensure smooth shift transitions and consistent execution of restaurant standards
Maintain a calm, solution-focused mindset in high-pressure situations
Communicate effectively with team members, leadership, and guests
Provide real-time coaching, feedback, and encouragement to team members
Monitor cleanliness, food safety, and speed of service
Handle guest concerns professionally and promptly
Serve as a role model by upholding Chick-fil-A values and creating a positive work environment
You're a Great Fit If You
Lead with humility, confidence, and a servant's heart
Take initiative and follow through with excellence
Bring a consistently positive attitude, even on tough days
Stay composed, professional, and emotionally intelligent under pressure
Are committed to helping others grow
Thrive in fast-paced environments
Communicate clearly and respectfully with all team members and guests
Understand how to balance people and performance
Qualifications
Must be at least 18 years old
Previous leadership or supervisory experience preferred
Able to work a flexible schedule including early mornings, evenings, and Saturdays
Able to lift 1065 lbs and stand for extended periods
Authorized to work in the U.S.
Strong understanding of restaurant operations a plus
Perks & Benefits
Competitive Pay Based on Experience
Sundays Off
Flexible Scheduling
Free Meals During Shifts
Leadership Training and Development
Employee Assistance Program (EAP)
Opportunities for Promotion (including Director Roles)
Tuition Assistance & Scholarships
A team that values your voice, your attitude, and your leadership
Apply Today!
If you're ready to step into a leadership role where attitude, character, and service matter, we'd love to meet you.
Grow your career with Chick-fil-A and help lead a team that's passionate about people, purpose, and excellence.
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