International Program Manager

Overview The Program Manager supports international outreach for Deaf and hard‑of‑hearing students and designs programs that enhance NTID’s global presence. The role involves developing partnerships, managing programs, evaluating initiatives, and representing the center director when necessary. Responsibilities Manages the overall administration and coordination of non‑academic programs, ensuring alignment with university goals and objectives. Develops and implements program strategies to optimize performance and ensure effective delivery of program goals, timelines, and resource allocation. Oversees the planning and execution of program events, coordinating logistics, communications, and resources to ensure successful outcomes. Collaborates with internal stakeholders, including faculty, staff, and students, to ensure programs are executed smoothly and meet the needs of the university community. Evaluates program effectiveness by conducting assessments, gathering feedback, and identifying opportunities to enhance program impact and efficiency. Monitors program budgets, ensuring financial resources are effectively managed, expenses are tracked, and budget goals are met. Provides guidance and support to program teams, offering leadership on program best practices, troubleshooting challenges, and mentoring team members. Knowledge, Skills, & Abilities Knowledge of program management principles and best practices, including strategic planning, budgeting, and resource allocation. Knowledge of event coordination and logistics management, ensuring smooth planning, execution, and evaluation of program‑related activities. Skill in budget management, including forecasting, tracking expenses, and ensuring programs stay within allocated financial resources. Skill in problem‑solving and conflict resolution, identifying challenges and implementing solutions to keep programs on track and meet objectives. Ability to adapt to changing priorities and circumstances, remaining flexible and proactive in response to evolving university needs and challenges. Ability to assess program performance, using data and feedback to evaluate success and drive continuous improvement. Minimum Education & Experience Bachelor’s degree in a related field. 3 years of relevant experience. Equivalent combination of experience and education may be considered. Qualifications ASL skills required. Master’s degree preferred. Job Level & Duties Specialized Contributor Level 2 – a role requiring established knowledge of the profession and independent judgment. The position reports to the center director and is responsible for supporting international outreach for Deaf and hard‑of‑hearing students, developing partnerships, organizing activities with stakeholders, recruiting consultants, developing metrics, evaluating initiatives, and assisting with mid‑term and annual reports. Compensation $62,400–$79,200 Location Hybrid FLSA Category Exempt Equal Employment Opportunity Rochester Institute of Technology is an equal opportunity employer and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability. The university provides reasonable accommodations to applicants with disabilities under applicable law. #J-18808-Ljbffr