Client Care Coordinator/Scheduler

Job Description Job Description Home Care Recharged , voted Best of 352 in Ocala for four consecutive years (2022–2025), is an independent home care provider dedicated to delivering exceptional service, dependable staffing, and outstanding client experiences. We are committed to high standards, strong accountability, and building a team that takes ownership of results.
We are seeking a Client Care Coordinator / Scheduler to join our growing team. This is a full-time salaried position based in Marion County, FL. The role requires strong organizational skills, sound judgment, the ability to prioritize competing demands, and participation in an on-call rotation. As part of a small, service-focused team, occasional shift coverage or field support may be required to ensure continuity of care and operational excellence.

*** Not a remote position***
Responsibilities
Coordinate caregiver schedules and client visits through the EMR system
Confirm scheduled visits and proactively address coverage needs
Serve as a primary point of contact for clients, families, and caregivers
Conduct client intake and assist with new client onboarding
Support caregiver recruitment, onboarding, and orientation activities
Assist with payroll-related functions and timekeeping review
Participate in the on-call rotation and respond to urgent staffing needs
Monitor open shifts and develop staffing solutions before service disruptions occur
Maintain accurate documentation and communication records
Support daily office operations and other duties as assigned by the Administrator
Benefits
401(k) plan with company matching
Direct deposit through ADP
Employee discount and benefits program with participating vendors
Opportunity for professional growth within a fast-growing organization
This Job Is Ideal for Someone Who Is:
Dependable — follows through on commitments and can be counted on when it matters most
Organized — effectively manages multiple priorities, deadlines, and changing schedules
Accountable — takes ownership of outcomes rather than waiting for direction
Adaptable — performs well in a fast-paced environment where priorities can shift quickly
People-Oriented — enjoys building relationships and communicating with clients, caregivers, and team members
Solution-Focused — identifies problems early and works proactively to resolve them
Professional Communicator — able to communicate clearly, confidently, and respectfully under pressure
Education & Experience
Min. High School Diploma or Equivalent (Required)
Minimum 1 year of data entry experience (Required)
Experience in a fast-paced office, healthcare, staffing, scheduling, or customer service environment preferred
Experience coordinating schedules, managing deadlines, or balancing multiple priorities is strongly preferred
Home care, healthcare, or caregiving experience is a plus
Final Statement
This position is best suited for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering exceptional service. If you are highly organized, reliable, and willing to step up when the team or clients need support, we encourage you to apply.
Please note: This is not a traditional 9-to-5 administrative role. Success in this position requires initiative, flexibility, participation in the on-call rotation, and a commitment to ensuring our clients receive the dependable care they deserve.
Company Description At Home Care Recharged, we set high standards for both the care we provide and the people we hire. Our team is built on reliability, accountability, strong communication, and a commitment to excellence. We are looking for motivated professionals who take ownership of their responsibilities, consistently meet expectations, and are driven to achieve meaningful results while delivering outstanding service to our clients. Company Description At Home Care Recharged, we set high standards for both the care we provide and the people we hire. Our team is built on reliability, accountability, strong communication, and a commitment to excellence. We are looking for motivated professionals who take ownership of their responsibilities, consistently meet expectations, and are driven to achieve meaningful results while delivering outstanding service to our clients.