Office Coordinator

Office ProfessionalAt the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.We currently have a full-time opening in our Austin, TX. Our position is for 35 hours per week at $20.00 per hour with benefits. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.ResponsibilitiesOrder EntryEntering Order Tickets, Customer Order Forms, and customer payments dailyReceiving & ShippingUnpacking received shipments dailyPrepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rackProcessing returns, remakes and alterationsPrepares all clothing for delivery by sales professionalPicks up and delivers client items as neededAlterationsEntering all alteration instructions into the proprietary systemDelivering/picking up garments to/from outside (contract) tailorsCompiling Alteration Expense Summary for in-house tailors and sending to AccountingTelephones/E-Mail/MailAnswering incoming phone calls and giving messages to Sales ProfessionalChecking store e-mail daily and giving all information to the proper person(s)Bank Deposits/ErrandsMakes follow-up calls to factories, customers, and corporate officePerforming other duties as assigned.Required Knowledge, Skills & AbilitiesExperience with social media platforms for marketing and research purposesExtensive knowledge of computer, Microsoft Office software and Google DocsAbility to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlinesStrong organizational skillsAbility to bend and lift up to 30 lbs.Valid Driver's License (Exception: larger metropolitan areas)