Operations Clerk

Job Description

Job Description

Manna Food Center Job Description – Operations Clerk

Reports to

Sr. Manager of Logistics or Distribution Manager

Direct Reports

None

Full-Time/Part-Time

Full-time: 40 hours a week. Exempt.

Incumbent

Hourly Rate

$18.20 - $20.41 hourly

Job Summary: The Operations Clerks provide hands-on support with daily food distribution activities, warehouse tasks, and customer service. Depending on the assignment, duties may include assisting with food distribution, supporting food box production, maintaining inventory and storage areas, keeping service and workspaces clean and organized, loading/unloading items, and helping to ensure smooth operations across our programs. Clerks work closely with Operations and/or Logistics supervisors and help create a positive, respectful, and community-centered environment.

Key Responsibilities

• · Assist in distributing food at Satellite Distribution Sites or Choice Market according to established procedures.
• · Support management of inventory and/or restocking shelves by following First In-First Out inventory, and request guidance from the Senior Manager of Logistics or Distribution Manager when needed.
• · Stage food production line and keep the production line stocked, and work with volunteers in preparation for food box production in the Warehouse (produce, shelf-stable food, special boxes), based on First In-First Out for all food distributions, including School-Based Programs, Satellites, Choice Market, etc.
• · Finalize and stage finished product food boxes, including the daily counts, palletize them, and have them ready for distribution sites.
• · Stage designated area for the sorting of food products,
• Assist in unloading and loading trucks when needed.
• · Keep the Walk-in Freezer and Refrigerator restocked, organized, and clean.
• · Engage and provide support and guidance to volunteers.
• Ensure that all participants are treated with respect and kindness at all times.
• Assist in ensuring that work areas are clean/sanitized and well-organized.
• Provide support to logistics and operations functions, and carry out additional responsibilities as assigned.

Minimum Requirements:

• Strong customer service skills and the ability to work respectfully with participants and volunteers.
• Experience in fast-paced environments such as food service, retail, or social service settings.
• Ability to multitask and manage a variety of responsibilities.
• Strong logistical and organizational abilities.
• Ability to operate electric pallet jacks—or an eagerness to learn
• Willingness to perform physical tasks; lifting requirements may apply depending on assignment.
• Bilingual English/Spanish skills are preferred.
• Some evening and occasional weekend hours may be required.
• Pre-employment drug screening required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing job duties, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate verbally and audibly. The employee frequently is required to stand, walk, stoop, kneel, crouch, or crawl. The employee frequently stands, walks, stoops, kneels, crouches, or crawls. Occasionally, the employee is required to sit, climb, or balance. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects weighing more than 100 pounds. Specific vision requirements for this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Why Choose Manna?

It takes all types of people to make Manna great. We seek a diverse and committed group of individuals who are eager to engage in service to the community while enabling their own personal growth and professional development. One of our core priorities is to enable our employees to live a well-balanced life and career, and our benefits are an important extension of that philosophy. As such, we offer a competitive suite of benefits, including:

• · Participation in Manna’s comprehensive Health Benefits Plan.
• · Eleven paid holidays + your birthday! Two weeks’ paid vacation, which increases with tenure, 10 paid sick days to start, 1 personal holiday of your choice, and 3 personal days per fiscal year.
• · Free Short-Term Disability Insurance.
• · Generous retirement benefits.
• · New parents leave.
• · Support for work-related transportation in accordance with Manna’s practices and procedures.

Our Culture

• At Manna, our core values are passion and determination, relationships built on respect, resourcefulness, community involvement, and adaptability and ingenuity. Justice, Equity, Diversity, and Inclusion is a top priority that enables us to find excellent teammates and creates an environment where all types of people can belong and thrive.
• Manna is participant-centered and data-driven. Our people do meaningful work in an environment where they feel a genuine sense of community and connectedness to Manna’s mission.
• Manna relies on problem-solving and solution creation from all levels.
• Working at Manna is a dynamic experience with the opportunity to take ownership and make a difference.
• Our work is strengthened by the voices of people with lived experience of food insecurity.

Racial Equity Statement

Manna Food Center is committed to serving as an ally for racial justice and is proud to be an equal-opportunity employer. We are fully committed to equity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, political opinion, and national origin. Applicants with lived experience of our service area are encouraged to apply.

Disclaimer

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Manna has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications, and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Manna reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations.

Manna is an Equal Opportunity Employer.