Commercial Lines Account Manager

Company Description - Mitchell Insurance Inc. – Keystone Insurers Group is a member of one of the largest independent insurance agency networks in the nation, providing clients with access to a broad range of carriers and coverage options. Located north of Pittsburgh, the agency focuses on delivering tailored insurance solutions to commercial clients across diverse industries. Team members collaborate closely to provide responsive, knowledgeable service and build long-term client relationships. The organization values professionalism, integrity, and ongoing learning to keep pace with changes in the insurance marketplace.

Role Description - Experienced Commercial Lines Account Manager position that could blend work-from-home with office work and possible local travel to customer sites. The ideal candidate would be someone who will be capable of handling fairly complex and even multi-state accounts that a retiring team member currently manages. This would have to be someone with decent C/L experience who could participate in Teams meetings as well as training on our systems, etc. IDEALLY they should be somewhere in the Pittsburgh or W. PA region because there are times that client visits with Engineers, Safety Pros, Claims people, Underwriters, etc. are appropriate. The chief role of this person would not be New Business development or Production and it would involve a base salary plus N.B. Commission and great benefits .

Qualifications

• Demonstrated proficiency in commercial lines coverage, including the ability to review, explain, and compare policy terms and limits.
• Strong account management skills, with experience managing a commercial book of business and coordinating renewals and policy changes.
• Proven customer service skills, with a focus on responsiveness, clear communication, and building long-term client relationships.
• Relevant experience in an independent agency, brokerage, or carrier environment; active Property & Casualty insurance license or ability to obtain within a specified timeframe.
• Proficiency with agency management systems and common office software, with strong attention to detail and organizational skills.