Insurance Claims Coordinator

Work listings of aged accounts and handle incoming correspondence from insurance payers and/or sites to resolve billing issues delaying reimbursement Analyze patient accounts, identify billing issues, and determine solutions with insurance companies Re-file claims, request adjustments, process refunds, and take other appropriate actions Update patient demographic information and make system corrections to patient accounts Act as a liaison between patients and payers to provide clear, accurate billing and related information and expedite payment Conduct research and provide patients and physicians with clear, accurate account information Report insurance-claims trends and specific issues to management Recommend quality and process improvements Adhere to HIPAA confidentiality guidelines regarding financial and medical information Maintain the company's mission values and philosophy Perform other duties assigned by management Requirements High school diploma or GED One year of experience in a healthcare setting preferred, not required One year of customer service experience preferred, not required One year of proven collections experience preferred, not required Working knowledge of Microsoft Teams, Word, Excel, and Outlook Must reside in Ohio Willingness to travel to Westerville as needed Ability to complete 90 days of on-site training Knowledge of HIPAA confidentiality requirements Core Competencies Demonstrates expertise in billing issue resolution, patient account analysis, and effective communication with insurance payers. Proficient in maintaining HIPAA compliance and improving billing processes. Highest-signal resume keywords Billing Issue Resolution Patient Account Analysis HIPAA Compliance Customer Service Experience Microsoft Office Proficiency ATS Optimization Keywords Hard Skills Claims Re-filing Account Adjustments Refund Processing Patient Demographic Updates Insurance Claims Reporting Soft Skills Clear Communication Problem Solving Research Skills Certifications & Qualifications High School Diploma GED Industry Keywords Healthcare Setting Collections Experience HIPAA Confidentiality Tools & Technologies Microsoft Teams Microsoft Word Microsoft Excel Microsoft Outlook #J-18808-Ljbffr Jobtailor